Awful
No charge on car, left dirty and when I call I am told I have to call back. No apology, no reimbursement. Truly terrible customer service
Love Aimo
Amazing cars, customer service and super easy! Thank you Aimo!
Solid car sharing option
Aimo is a great car sharing option in Stockholm (not many in general)! Excited for the Tesla’s to be added to the fleet. Decent amount of charging/
Pick up locations and glad you can park on street in some locations. App is pretty straight forward and east to use. Cost is about what you’d expect, a little pricey but it’s a great option
Pick up locations and glad you can park on street in some locations. App is pretty straight forward and east to use. Cost is about what you’d expect, a little pricey but it’s a great option
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Terrible support
I’ve never had a good encounter with the support team for Aimo. Always slow and useless. Every call is unhelpful and often ends with me being in a worse position that I started.
Broken flow
I can’t create an account. After putting in my information, the form field auto-formats it and says that it’s valid, but the form doesn’t allow me to move forward because “the format is incorrect”. Very disappointed since you can’t even create an account on the website.
Bad app
I couldn’t manage to upload my driving license picture and couldn’t complete my registration. I tried everything possible, the app flows are just broken.
I lost my time unfortunately...
I lost my time unfortunately...
Wouldn’t recommend to my worst enemy
Terrible, buggy app, faulty cars that drain and leave you stranded in the middle of nowhere, horrible customer service. A joke compared to DriveNow and Car2Go.
Maybe the worst onboarding I’ve used
Autocorrect in email field. Password field doesn’t use iCloud Keychain. Have to redo the whole signup flow if any error happens. No Apple Pay. After account creation I had to log in manually. After 15 minutes I finally have an account. But I can’t book a car, because they have to manually verify me first.
ARRRGGHHHHHHH
ARRRGGHHHHHHH
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Newest version IOS
App doesn’t load properly and just crashes.
