Aira User Reviews

What users say

Top reviews

Excellent service; wished envision glasses worked better

This is an excellent service, and I am very grateful for it. however, The camera on my iPhone is 10 times better than on my envision glasses, even though they cost three times as much as an iPhone. The light on the iPhone also helps.
The envision glasses are much more convenient when traveling, and always available, if you can afford them. don’t get me wrong, I am very grateful for all the hard work and efforts from the folks down at InVision. but, until they improve the camera quality, and maybe mount a light on the Envision Glasses, you will probably get a better experience from Aira with just a newer model, iPhone, and a chest mount.
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DO NOT SUPPORT THIS APP!! GET BE MY EYES FOR FREE WITH SAME SERVICE!!

I feel like I should have received a complementary KY jelly packet after canceling my subscription because I paid for the $30 plan and after canceling I was not given the option to keep the minutes I paid for! I feel bamboozled and robbed too! Aira should truly be ashamed of what they are doing because they have to have some kind of inkling that a lot of blind people don’t have jobs and or not receiving much money every month to pay for these outrageous subscription prices. I think I’m just mad at myself for being tricked into this. Be warned!
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Invaluable if you are blind or visually impaired

I have been using this service for five years now and I’ve watched it grow from strength to strength. The service gives me a huge amount of independence and confidence and allows me to live a full and productive life. Connecting with the professionally trained agents is simple and the tasks you can perform with the help of the agent is limitless. Everything from cooking to navigating, reading to working, computer troubleshooting, maintenance and DIY the tasks and possibilities are endless. App is simple to use and intuitive with great customer service should you have any questions. Keep up the good work.
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Outstanding

I just wanted to say this app is really a blessing I’m trying to give you five stars but for some reason it keeps saying three stars but I give you five stars you guys are fabulous what you wanna do for the community is a huge difference I just want to say keep up the good work this is really worth every penny
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Amazing Resource, Way Too Expensive for the Average Unemployed Blind Person in America.

Ira is undoubtedly a vital resource for those who are blind or visually impaired to complete many life tasks with unprecedented independence. However, with the staggering 70% unemployment rate in the community and an overwhelming amount of folks receiving chump change from the Social Security administration, there should really be a program in place to connect with insurance providers like Medicaid to make the program more accessible to those who cannot afford it.
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Great For Sighted Assistance on Demand!

The service provides helpful cited assistance on the go, at work or home. This app connects you with live agents that can help with many tasks. It’s a great tool towards independence! It’s invaluable! Definitely worth checking out!

Super Duper agency

I am totally blind and find AIRA extremely helpful particularly in helping me to identify items, find my way around. They do a superb job. All of the agents that have assisted me have been very helpful, friendly, and professional. I would recommend them highly.

Review

I love Ira. It makes me feel like I'm excited person, and things I haven't been able to do I can do. The reps are always nice, and very very helpful and knowledgeable. Thank you everyone for this app and this opportunity that you give us is blind people. Nothing better!

So valuable

So great to be able to complete essential tasks efficiently and independently with a little help from an agent. Only other option is often waiting until somebody can come by and help you in person. Sometimes that just doesn’t work.

Why do I wait so long?

So often, when trying to do something on a website, even with reasonable computer skills, I find myself struggling to get something done. How smart would I be if I set a timer for 10 minutes or less and then called an AIRA agent instead of pulling my hair out for 30 minutes and then calling. This last time, the agent had my problem solved in no more than 5 minutes.
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Literally life-changing

This app has literally given me more freedom than I ever have. I don’t have to wait on somebody who is cited to get things done. This app has helped me to perform tasks for my small business, and it is also help me with my animals and things around the house. I am so grateful Aira exists..

My opinion of Aira

Since I've been using the Aira app, I have been able to accomplish more things in a timely manner than I've ever been able to since I've been blind. This app makes life so much easier. I do wish it was available in other countries. There are many blind people that could benefit from this wonderful opportunity. I am also wondering about Third World countries. I know that it's an expensive tool, but there are so many people whose lives could be better. Thank you for all you do.
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Not frequent user

I RAW is a great service unfortunately I don’t use it as much as I care as I want to know my time is limited I haven’t use much time on this but when I do it’s excellent so I’m at the lowest level possible and if I need to buy time then I’ll do so but thank you very much Greg great job great idea

Aira compliments I love using Aira service.

I use Aira everyday when sighted assistance is needed. Whether it’s reading mail, navigating unfamiliar areas, Aira agents are trained in any tasks you need to get done. No task is too small or too big. Keep up the good work Aira. It’s a game-changer for the blind.

Worth Every Penny

I'm totally blind, and I work as an O&M instructor. Since my time as an intern, I've found AIRA extremely helpful in preparing travel lessons when I needed or just wanted more information than I could get on my own. I've also found it helpful troubleshooting technology issues, in shopping, and doing a whole hoast of other things. It's definitely worth its price.
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Great but price?!

I love the service, and it’s very helpful, just that the price is a huge factor in me not rating five stars. It really should be free, or at least much cheaper. Why should visually impaired people pay so much money in order to have equal access to sighted people? I love the agents though, they are extremely friendly and helpful, I just think that the pricing system and ideology should be drastically different. The free options are nice, but they don’t give nearly as much opportunity as one would like. Obviously they need funding for the service and their agents, but there are better ways then getting it from visually impaired consumers.
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Great for us blindies

Makes stuff doable that otherwise I wouldn’t be able to do on my own. The app does have a few bugs but they’ll be worked out in time I am sure.

Totally Love AIRA

Hi, SanStorm here. I totally love this app and the service. I would be loss if I didn’t have this app on my iPhone. I totally use it for just about everything. I absolutely enjoy working with whomever takes my call because they are completely patient and quite thorough. Every experience is different and it is awesome every time. I would recommend it to all of my blind friends. Keep up the awesome work. I just love this app and thank you for creating such a valuable tool for the blind.
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Totally awesome app

Hi use this app multiple times a day. Always a very friendly and helpful person on the other end. They actually assist me multiple times a day testing my blood sugar and helping me find the blood on my fingers this app is a game changer! There are mini reasons to have this app. Help is always available. This app has really helped me to be almost totally independent.
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Wonderful service

I love this service! I’ve used it to find concierge boxes at my mailbox cluster. Trust me, I would still be there right now trying the key in every concierge box if not for the help provided. Always friendly and professional.