Garbage
This app is absolute garbage. You cannot sign on. I do not need pass keys. I want to sign in with my email and a password. These tech clowns should be ashamed of themselves.
Doesn’t work
Don’t know if this has to do with the paucity acquisition of airbase but the timing aligns. This app is terrible, you can’t log in with your credentials it goes around in circles and then crashes.
Buggy waste of time
This app is so buggy and slow! Right now when you add an uploaded receipt to an expense report, it has a tendency to multiply it by 2-4x. So if you upload a receipt for (for example) a $15 Uber trip, it will create 4 separate identical $15 entries in your report for the same receipt
Barely functional
The app is awful for approvals. Rarely does it find the approval that I get email notifications for. I always have to go to my laptop to actually approve.
I’d also rather get a root canal than use the expense report tracking on the app.
I’d also rather get a root canal than use the expense report tracking on the app.
Let’s break it if it’s working.
This has been acquired by paylocity and now it’s gone backwards fast. Please at least go back to the way it was. It was working fine until now. Absolutely not how we want to do this. It’s time to switch to somebody else.
Ruin your company
If you want to ruin how your company does expense pick Airbase!!!
Fastest to the Bottom: Paylocity/Airbase *ZERO STARS*
This started as a straightforward, easy-to-use expense reporting tool but has quickly declined into one of the most frustrating platforms I’ve worked with—right up there with Concur.
The interface has become clunky and harder to navigate, making what should be a simple task unnecessarily time-consuming. Even worse, as a company we have no control over how the interface works for our employees, which creates ongoing frustration and inefficiency.
If you’re considering this software, be aware that it may not deliver the user-friendly experience it promises.
The interface has become clunky and harder to navigate, making what should be a simple task unnecessarily time-consuming. Even worse, as a company we have no control over how the interface works for our employees, which creates ongoing frustration and inefficiency.
If you’re considering this software, be aware that it may not deliver the user-friendly experience it promises.
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Just use Ramp, a real software company
This app is filled with bugs, I’m moving our expenses over to Ramp, this is embarrassing
Needs work
I’ve used many reimbursement apps through different jobs and this is my least favorite. Bugs and not user friendly.
Often logged out
Please stop logging me out of the app. SSO requires multiple auth factors which can result in me not been able to access airbase on my phone when travelling.
App will not start
Latest version of the app will not load on iPhone 14pro with iOS 17.5.1. Restarted phone and get brief black screen at start but then it closes.
never able to log in
i’ve only been able to log in once this year and twice last year. why does it bug out so much that i can’t even log in without an error
Too many required updates
Why does it feel like every other time I open this app I am required to download an update in order to use it? I am an iOS engineer, and this is poor development practice and a bad experience for users. There should not be this many breaking changes that require users to go out of their way to update the app in order to accomplish a simple task.
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Doesn’t work
The app is just blank. Doesn’t work
Terrific
The app has come a long way, as has the overall product. It is simple and effective for my day to day
Laden with bugs
App consistently has bugged features. Buttons do not work, receipt photos are not saved, and actions have to be repeated multiple times to go through. Only use it if your company mandates it.
No virtual card support
Please add virtual card support.
ACH payments take 6 business days to process?
I’d better send a check next time.
Impossible to upload receipts
The primary use case for this app would be to upload receipts for reimbursement. Unfortunately, the app has made it impossible. Whenever I try to upload a receipt from a saved photo, it shows me old photos out of chronological order, even is my receipt was my most recent saved photo. I have to use the web platform if I want to do anything.
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Concur at least worked reliably
This app sporadically fails at different steps.
