Airtasker User Reviews

Customer Experience

Positive experience45.1% of reviews
Neutral8.4% of reviews
Negative experience46.5% of reviews

~ Based on 825 written reviews from the US App Store.

What users say about Airtasker

Is Airtasker Safe?

Airtasker appears safe based on user ratings. AppsHunter Safety Score for Airtasker is 96/100.

This assessment is based on 2,967 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 2,967 App Store ratings for Airtasker.

Is Airtasker Legit?

Airtasker appears to be a legitimate app. AppsHunter Legitimacy Score for Airtasker is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

1 stop shop

First time member to this service and very satisfied at the ease of the app. Will definitely continue using this app and

Such a shame, they take commission tips as well

No Night Time mode in app even in end of 2026!!!!! Can you believe how greedy this company is? They take 22% cut on all tips given by the customers to workers. Seriously!!! If customer is happy from someone’s work and tip him then tip was for workers only. Shame on you guys

House cleaning

Sandeep and her partner did an outstanding job and went above and beyond in the Work thing carried out for me. I recommend them as outstanding workers.

Koala mirror mounting

Happy and satisfied with the job

No accountability, tasters are NOT verified

Hired a tasker. Unprofessional, ill equipped, and terrible communication. I had a hard time reaching someone at airtasker to cancel but eventually was able to cancel and get refund. Tasker asked me for some money off platform, I paid him just to be done with it and him. That is against policy. Tasker is still on platform with 5 star reviews. Cannot trust this platform.
Show more

Excellent Service

Last minute job excellent work and arrive within 90 minutes of loading the task

Worst experience

Wort experience for paying customers! Two cancellations and no shows .. you don’t get your money back from air tasker !! Customer service is bad they have none.. and when someone cancels on you you have to wait to get your money back which means you need to fork out more money to try and get the job done on time !!! Two no shoes and I’m out over $300 dollars now !!! Can I get my money back Airtasker
Show more

Great functionality but behaviour of community and fees something to be weary off

So far people race to offer deals, and if you accept it and discover that they aren’t suitable or fit for the job, you have to cancel it ( so can’t relist the job for 48hrs) and then Airtasker only gives you credit for the amount of the job not refund. Taskers try to make contact off Airtasker, increase scope and make payment off Airtasker
Show more

First time user

Very easy to use, will use again

Awful

If you want to be ripped off by cowboys for all your money hire them from this app!!! Then watch as the app does little to help you and allows the cowboys to scam people over and over again 👍🏽

Door locks changed

I would highly recommend Remond especially for the women who don’t feel comfortable with having repair men in their home as he was very professional and courteous. He even waited for me to go back to Bunnings to change the locks as I got the wrong ones. Thank you Remond for such a great job!

Very disappointing experience with Airtasker.

The tasker didn’t show up. Although I was refunded, the money was initially returned to my Airtasker account instead of my original payment method, without me requesting that. I then had to wait 5–7 days to get my own money back.

On top of that, I updated my mobile number but cannot easily update my email because my old phone number is still linked to the account. It is almost impossible to reach customer service and actually speak to someone to resolve a simple account issue.

Airtasker should learn from platforms like Uber and make account management and customer support much simpler. Customers shouldn’t have to jump through hoops to update their own details or access their money.

Why make life harder? Simplify the system and make it easier for customers to get help.
Show more

Necessary

Clears my todo list and the urgent ones and crop up in my life

An excellent app the only one I use.

I have been a tasker for a while now A very well designed app with a good system I’ve tried the “lead generation apps” they are absolutely awful!! Just out to make money from hard working people but airtasker are great if you have an issue with anything they are very helpful through email as well.

Labour work

Thank you very much for helping us to find good people who can complete the work we require.

My $100 - $20 (Airtasker service fee) never paid

I completed a task & haven’t been paid a week later? 7 full days have went by? I was initially told that extra payment options had to be verified via Stripe. However each time I tried to submit the extra verifications the app options malfunctioned. Each time I reach out to support I never get a response?!. Then earlier in the week I accepted a different task from a guy. Only to be told that I went against the guidelines when I told him I was never paid for my first & only task. Therefore I would like to do the task aside from the app until my page was fixed. This dude left me a bad review when I never even did work for him. To go along with Airtasker telling me I owed $49.95 for a cancellation fee? When I never even was assigned the job! This app is a con & I want my $80 (which I received a 5star review for) deposited into my bank acct. #smh
Show more

Best Trader App

Far better than unfair other platforms.

Scan demands 2 times more money

Rohit accepted task for $70 but also demands extra $100 outside of Airtasker & won’t let me cancel task. Task not done, Airtasker keeps my money regardless

My Go To for Household Tasks

Airtasker has been a great resource as I’ve been slowly renovating my home.

The best

I love airtasker