Airtasker User Reviews

Customer Experience

Positive experience44.4% of reviews
Neutral8.4% of reviews
Negative experience47.2% of reviews

~ Based on 727 written reviews from the US App Store.

What users say

Is Airtasker Safe?

Airtasker appears safe based on user ratings. AppsHunter Safety Score for Airtasker is 98/100.

This assessment is based on 2,754 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 2,754 App Store ratings for Airtasker.

Is Airtasker Legit?

Airtasker appears to be a legitimate app. AppsHunter Legitimacy Score for Airtasker is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t do it.

$15 service fee that’s NOT refundable even if they never show up. They hold your funds hostage for the task as long as the tasker keeps changing the date for the task.

Very secure

You can put your money on AirTasker for sure if you don’t trust people out there .

Chat function

This app has guidelines for when you want to have a conversation with the Tasked. And I get it’s for safety reasons, but the redacting of ever comment I make is a bit much, and gets annoying over time. I understand not sharing the address/postcode unless it’s a private chat, but the hefty fee I’d have to pay to confirm a Tasker to then be able to talk to them is ridiculous. They even redacted me saying the word “okay”.
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App keeps crashing

just recently installed and the app crashes every minute or so

Ridiculous Fees

If you post a task, be aware that you have to pay a fee for being connected with the person you choose to do the job. The person doing the job also has to pay a fee, so obviously they build that into their price. That means you end up paying both fees. Ridiculous!!

No real cover if a Tasker denies damage

Tasker damaged my building's ceiling during a delivery, denied it, and refused to accept the claim. Airtasker recorded the incident but told me it was below the insurance excess, so there was no path to recovering the repair cost either way. Fine for finding help, but don't expect real cover if the Tasker just denies responsibility.
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great app

honestly a really good app !

App Crashes, Can’t Post

Since recent update, every single time I try to create a new ad for a job, the app crashes. It’s been like this for over a week, it’s a nightmare.

Terrible trash app

Full of scam posters I got scammed by someone that asked me to post Facebook ads and I was never paid turns out their ads were a scam. Airtasker did not care at all and let the scammers continue posting. Then I did a job and was reached out to via email harassing me because I left them a bad review when I let Airtasker know….. again crickets they didint care at all this is a terrible platform and yours be better taking your efforts somewhere else.
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Useless app keeps crashing

Absolute garbage app. Cant do anything with it. App keeps crashing before I can fully complete a job request. Wrote out my request four times and still quitting on me halfway through. Don’t bother downloading this app, it serves absolutely no useful function.

Game Changer

This website / app was a lifesaver.

Developers - sort out private messages alerts

Been using this app for years and the messaging and notification issues are still not fixed.

I’ve spoken to many Taskers and they all say the same thing – you have to keep checking the app because notifications are unreliable and it’s easy to miss messages.

The fees are astronomical.

Support is the usual copy-and-paste nonsense, and once you leave the chat on your phone you can’t access it again. No chat history, no way to refer back to the conversation.
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User friendly!

Obsessed with how quick and easy it is to get things done. I’m so happy every time I book a tasker! The app is incredibly user friendly! Highly recommend!

Buggy keeps closing when trying to use

This app is a pain to deal with, when trying to post a task or message a tasker it just stops working, stops and closes itself. Forced me to use the browser which keeps bugging me to use this app.

Please reduce fees

This sure is great, but please reduce fees of the workers.

Good experience

I’m new to using this service so can’t say too much yet but so far so good

Fees

Fees are way too high. Cmon now.

Fees

Why too high.

A trap for tradies- they let clients steal labor

Airtasker lets clients steal your work. I proved 100% completion with photos, but support ignored it and cut my pay 1/5 for a fake dispute. They do not care about providers. Avoid

Unfortunately

No consistency