AirTouch User Reviews

Top reviews

Brick

After much attempts cannot connect to wifi... may as well be a brick!

Support aren’t interested

Been trying to get this to work on my iPhone and support just send me instruction booklets. None of it works and it’s obviously superseded seeing as the last app update was 10 years ago, so I guess it was a waste of money getting this included in my aircon installation.

Need to be updated!

App works but does not turn off AC unit. Operation via the Airtouch panel is flawless but App is not. Please update the App as some people still use the original Airtouch for its simplicity.

Absolute waste of time!

This app is rubbish and if I had my time
Again, I would never have purchased this AC system!! Stay away at all costs

Trouble with App but now works

The App worked intermittently for 2 years and now doesn’t work at all. It was very frustrating.

To fix it - I deleted the App from my iphone, restarted my iphone and then reinstalled. It works perfectly now.

Flaky App by a flaky company

It disturbs me that companies like Polyaire sell a product with smartphone remote control, then retroactively disable this key feature by dumping support of the App. We’re not talking about the loss of a 99 cent App, but the crippled functionality of $1000’s in hardware because this App no longer works.

Guys, if you’re not prepared to support an App that’s woven into the functionality of a product, then don’t make this feature available in the first place
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Disappointing

App no longer opens :(

Instant crash!!!

Does not work with current iOS. It crashes about 3 seconds after opening.

Poor app

Been using the app for 4 months now and no updates. Timer doesnt work. Half the time it doesnt connect to the wifi. Only the air flow adjuster works 90% of the time.

So basic!

Extremely basic app. Can't even change the temperature, you can only adjust the flow of each zone and turn it off and on. Some definite improvements needed, including temperature adjustment along with alternating between fan speed.

No longer working

The app worked a couple of times - I was able to adjust the % of airflow in the middle of the night without having to get out of bed. Now it just keeps telling me to connect to wifi (which I am) and restart the app (which I have done) and it's still not working. Useless and disappointing

Unsure...

Having successfully connected the AirTouch unit to my wifi, the app won't connect! Can't get it going. Not sure it's ever gonna work.

Pointless app

Cannot use in landscape mode. Cannot use unless the unit is turned on at the wall. Cannot change the temp from the app. Cannot change from cool mode to fan mode.