AirWayBill User Reviews

Top reviews

Best app ever

I needed olive oil from Jordan, so I placed an order in the app and a nice guy named Muhammad accepted and brought me some. Thank you airwaybill

Waste of time

Couldn't even able to sign up. Phone verification fails. Tired different browsers, apps on different phones too. So don’t waste time

Response from developer

Hello, We apologise for any inconvenience caused! It seems that this was happening during a scheduled maintenance. We kindly ask you to update the app to the latest version, and please feel free to come back to us if you faced any issue. Yours sincerely, AirWayBill Team

It’s amazing

So resourceful and creative one of the best apps truly amazing

How do I even track a package?

Haven’t used the app to buy, for all I know it might work perfectly well in that regard.
Bought an item on third party website. The seller gave me an air waybill code to track the package. Thought I could just enter the code and track like on any other carrier website but oh no... first had to create an account, giving away information I would rather not have, such as personal number/name/etc. Then browsed through to try and find how to track. Nothing for it, nothing in the faq and the « help » basically just redirects to the website.
It’s a great idea really, putting aside possible scams and security issues as in any online service, but it’s just not doing what I would want it to. I just want to track my package without having to sign up for a whole account.
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Awful don’t waste you data download

Useless site . Huge risk when site asks for ID to help it . You have no control on where your data is held or how to delete it when you want close account. Forget there support line no answers.

Drugs in normal packages

You are risking life in jail by using this when someone puts drugs into an item and you didn’t even know.. never mind the privacy invasion this app requires.

Piece of crap

Nothing works. Emailed 17 times over 6 months to delete my account. Have never heard back.

Response from developer

Hi! According to our privacy policy, all what you need to do is to email privacy@airwaybill.com and your account will be deleted. We assure you that we do not have any email that is not responded to. Waiting for your request to directly delete the information that you provided us with. Thank you.

App seems ok but the actual prices for delivery seem poor

App seems ok but the actual prices for delivery seem poor and no one seems very active. Deleting the app as it's not busy.

Response from developer

Hi! :) Thank you for your feedback! As our app is having a global reach, new requests appears and get fulfilled and others that maybe having less shipping fees close to our floor price of $20 may remain for longer time. We just encourage to add your trips regularly and you will be informed with new requests that may meet your expectations. $100 per trip is something that happens frequently on the app. We wish you safe trips and great fun while bridging the gap and beating the distance!

Registration & Sign-in does work

Crappy user experience for registering then signing in after receiving the SMS. Got a message saying "user does not exist"!!! Amateurs!

Response from developer

Hi Khaled, Welcome to AirWayBill! "User does not exist" message will only show up if the user has not yet registered to the app. We are very confident that you registered with an account and tried to log in with another account and that made such an error appear. As only in this case you can get "User does not exist" error if the you already signed up. Please update to Ver. 1.2 as we added new features and let us know through the app through "Contact Support" or "Send Feedback", and our developers - The best in Silicon Valley- will do their best to make your experience flawless. Sincerely yours, The AirWayBill Team

Thanks for your service

Great service saving time and effort.

Response from developer

Glad you enjoyed AirWayBill, Gemy! <3 Let's #BeatTheDistance. ;) Sincerely yours, The AirWayBill Team

User

Finally!!! I love this service! Smart and makes so much sense! Thank you for thinking of it😉 will definitely be using it from now on.

Great new service

Really like the app

Looking forward to lots of people signing up for it