Aisle User Reviews

Customer Experience

Positive experience27.7% of reviews
Neutral9.7% of reviews
Negative experience62.6% of reviews

~ Based on 155 written reviews from the US App Store.

What users say

Is Aisle Safe?

Aisle: Cash Back Every Aisle appears safe based on user ratings. AppsHunter Safety Score for Aisle is 96/100.

This assessment is based on 2,957 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 2,957 App Store ratings for Aisle.

Is Aisle Legit?

Aisle: Cash Back Every Aisle appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Aisle is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Get money back

I thought it would be a good app to save but im spending more than i get back. I don’t have many options on the items in my area so I rarely look at the app to find what to buy. Also being rushed in stores with stores packed at all hours long lines with a few cashiers. The app is ok if you have the money to buy in bulk i think.
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Customer Service Sucks

If a product isn’t recognized from your receipt, customer service is nonexistent! Not worth it for more expensive items.

Not worth the hassle

This app seemed like a great way to try new products and it really is when things go smoothly. However, if you have any issues with redemption being declined or being processed for the wrong amount, there is absolutely no recourse. You can text the support, but they will absolutely ghost you and the issue will never get resolved, so if you’re good with taking a chance on products you may or may not be reimbursed for - go for it.
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Not worth it

I got an iPhone so I could download this app and when you send your receipt it says no offers found even if offer was preselected

False Offers

Directed here from a Facebook ad that resulted in having to download app and sign up, only discover offer promoted wasn’t as described. Feels fraudulent.

Not as advertised

Rebates don’t come in, support doesn’t answer. Terrible service. Stick with ibotta

Awful

Constantly refunding wrong amount, customer service is non existent

A Giant Pain - Not Worth the Trouble

When I first started using the app it worked well but these last few months have made me despise it. First of all, their tech sucks - it can’t read/find half the damn products that it shows. Then if you have a long receipt - forget about it- there’s no chance it’ll find jr because you have to take on picture of the entire receipt. I’ve got other apps that let you take sections and their tech puts it together but these bozos haven’t figured it out today. Literally today I bought two items (both listed on the app) and it still “had trouble finding it” then, I get notified that there are “no more rewards available”. Do yourself a favor and skip this app.
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Pictures don’t load

I’ve never had a problem being reimbursed but lately 98% of the pictures don’t load. This makes it very difficult for me as I do best with visuals

Crash

The app keeps crashing. Please fix this!!!!

Terrible!

Not only is the app not working but they were supposed to give me $1 and I got 1¢ instead!!

Stopped working

I love using this app and it’s saved me a ton of money shopping and allowing me to try new products, however, recently the app won’t stay open and auto closes everytime I click on it. I’ve tried deleting and re-downloading to no avail. I hope it’s a glitch that gets corrected quickly!!

Crashing as of 2 days ago

Wonderful app but now it crashes immediately after starting two days in a row. Tried uninstalling and reinstalling and no fix.

Instantly crashes

I downloaded it and it instantly crashes, tried uninstalling and tried again but no luck

App is broken

Everytime i open it, the app just crashes

Would not recommend

I would not recommend this app. It sounds great in theory if you’re interested in trying new products , but you don’t actually get reimbursed for the products and are stuck footing the bill. Customer support is 0/10- they will just ignore you. I would avoid at all cost.

Great but read the fine print

Ive been using Aisle for about a year and love the perks! Free items, reimbursed to my venmo no less than 3 days later. Ive had to reach out to ask about a few items and why they aren’t reimbursed (example: bought 3 Trip drinks which are free and got reimbursed for 2). Customer support was quick to get back, mentioned only certain flavors are free. This is only apparent in the product picture and not the description. Would give 5 stars if they specified flavors or any exceptions to the coupons.
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Error

Haven’t been able to long in and the website never seems to work. Always in error

Garbage app

They deleted my account with no warning and after several days trying to get an answer, they finally responded that I violated terms of service with no explanation. I’m still trying to get my account reinstated and collect the money I’m owed. Awful app and company.

Stops Working w/ New Phone

Used to love this app but when I got a new phone, it all went wonky. Nothing worked in the app even though my phone number remained the same. And every time I reached out to customer service (dozens of times at this point) I get a generic message saying someone will be in contact soon but I never get an actual human to help me. Incredibly frustrating that you will not EVER get anything with them actually resolved.
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