Al Bayan Water User Reviews

Top reviews

NO APPLE PAY AVAILABLE

Apple pay not available and payment is so difficult

Avoid this company

The app is not user friendly and you would not get your orders delivered unless you call weekly to remind them of their job

Horrible app

The app crashes all the time can’t add money. can’t save credit card information so have to enter it everytime. Not practical will change water company!

One of the worst water distributors in Dubai

The app interface is super outdated and not user-friendly.

Orders are never fulfilled as promised, they’re always either missing something or delivering late.

Ordering through the app is inconvenient. When you’re ordering water from a water distribution company, you would not expect the delivery date is 3-5 days, especially, when the salesperson promised they would be available 24/7.
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Payment failed

Can’t fill my wallet - on 3 occasions payment didn’t go through, used various cards - no luck!

CJ

Very poor app that messes up constantly. Also, avoid the company if possible because the service is very poor and they create many problems.

The worst customer service and delivery

When we placing the order thru application, they never brought exact same order. There always will be missing something. Either they don’t have small 500ml bottles, either 1,5ltr bottles. Guys you selling ONLY WATER, no other products, but even here you can’t bring the full order!!! This is soo disappointing!!! The emails will be sent to you, that they fullfill your order, when nothing even were delivered yet… the worst delivery!!!
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No systematic order system

I order 5 GL water through this app

After 5 days their is no response

I realised that no systematic order system

And tracking option

Thank you

Can’t log in

Won’t let me log in. Probably because gps location and actual address don’t line up perfectly. This doesn’t need to be this difficult.

Not working properly after new version

Installed new version and tried to login. Its always asking to signup even though I have an existing operating account. Tried to get a resolution many times but no luck. It will create a duplicate account even if you have an existing account. No option for sign in.

No response

Made order , no response ...

App asking for updates

The application is not working properly

Error

I was said that the software is now updated by the delivery staff,..but when installed a window pops always asking to update version 1.4 in between registration.

Not working properly

Not working properly after updating