Free

Details

Released
October 17, 2017
Updated
October 5, 2026

Features

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About

This app assists installers in setting up and troubleshooting security systems on-site or remotely. It provides tools to improve installation accuracy, reduce setup time, and minimize the need for on-site technical support.

✓On-site and remote installation support
✓Troubleshooting security systems
✓Increase installation accuracy
✓Decrease installation time
✓Reduce technical support visits
✓Supports Visonic, Bentel, and DSC panels
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What's New in AlarmInstall

3.0.0

October 5, 2026

New Features & Enhancements: - PowerSeries Neo 5 Support: including local programming, remote firmware upgrades, and PGM status tracking. - Expanded Device Support: Added enrollment support for PowerG+ and 1-way legacy devices, including newly released sensors. - Advanced Diagnostics: View parent/child device relationships, detailed device trouble codes, and refresh panel Wi-Fi RSSI in real time. - Local Configuration: Added local APN configuration and panel communication protocol display. - Panel Recovery: Ability to unlock panels during event overflow states. Bug Fixes & Reliability: - Greatly improved local mode connection stability and eliminated reconnection loops. - Fixed app crashes when scanning QR codes or viewing weather charts. - Resolved key fob pre-enrollment issues caused by missing owner fields. - Fixed PowerG test screen device visibility and dual-output device slot mapping. - Restored the search bar on the Configuration screen and fixed keyboard pop-up behavior during auto-learn.

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User reviews

Crash immediato dopo login

Non funziona più

Response from developer

Hello, please describe your problem in detail at alarminstall-support@johnsoncontrols365.onmicrosoft.com. We will try to help.

Non si riesce a fare login

Crasha immediatamente dopo il login

Response from developer

Hello, please describe your issue in detail at alarminstall-support@johnsoncontrols365.onmicrosoft.com. We will try to help.

Connection impossible ce jour

Impossible de se connecter au serveur ALARM INSTAL.
Quand on tape le serveur + mot de passe, l’application se ferme automatiquement ...
Problème connu ?

Response from developer

Hello, please contact the server support team. The reason may be an old version of the server.

No funciona

Desde la ultima actualización en Iphone no se puede abrir, por favor solucion.

Response from developer

Hello, please contact the server support team. The reason may be an old version of the server.

Great Installer App

If you are an installer of the Visonic products, you can’t be without this app... remote log in to customers panels with their permission, remotely configure settings to save call outs and so much more.

Developer apps

FAQ

What security panels does AlarmInstall support?

AlarmInstall supports the Visonic PowerMaster family (PM-10, PM-30, PM-33, PM-360, PM-360-R), Bentel BW-30 and BW-64, and DSC WP8010, WP8030, WP8033 panels.

How does AlarmInstall help reduce installation time?

The app provides essential tools designed to streamline the installation process, leading to increased accuracy and a decrease in the time required for setup.

Can AlarmInstall be used for remote troubleshooting?

Yes, the app is designed for both on-site and remote installation and troubleshooting, helping to reduce the need for truck rolls for technical support.

What is the age rating for AlarmInstall?

AlarmInstall has an age rating of 4+, making it suitable for a wide range of users.

On which devices can AlarmInstall be used?

AlarmInstall is available for iPhone, iPad, and iPod devices.

When was AlarmInstall last updated?

AlarmInstall was last updated on April 12, 2023, with version 2.6.1.

Is AlarmInstall free to use?

Yes, AlarmInstall is available for free, with no cost to download or use its core features.