Servervlag to update troubles listing
Response from developer
Dear User, thank you for your feedback. We're sorry to hear about your experience. If you are seeing delayed updates, repeated connection loss troubles, or entries that do not match the Event Log, we would like to investigate this further. Please contact us at connectalarm-support@johnsoncontrols365.onmicrosoft.com with a brief description of the issue, screenshots if available, along with your server hostname (or DNS) and panel ID. Our team will review the information and work with you to identify the cause. We appreciate your feedback and look forward to assisting you.
Stupid Siren for all alerts
Response from developer
Thank you for your feedback, and we completely understand your problem. The good news is that ConnectAlarm allows you to customize notification sounds per alert category. You can configure which alerts trigger the siren and which use a standard notification tone by following the steps outlined here: https://help.powermanage.com/connectalarm/using-connectalarm/push-and-email-notifications#push-notification-options We hope this helps improve your experience with the app. If you need further assistance, please don't hesitate to reach out to us at connectalarm-support@johnsoncontrols365.onmicrosoft.com.
Good but could be better
Response from developer
Dear user, thank you for your kind words - we're glad you find the ConnectAlarm interface simple and easy to use! We truly appreciate the positive feedback. Regarding Apple Watch support and widgets - these are great suggestions. We are always looking to improve the app experience, and your feedback has been noted and shared with our team. We are continuously working on new features and enhancements. If you have any additional suggestions or need assistance, feel free to reach out to us at connectalarm-support@johnsoncontrols365.onmicrosoft.com. Thank you for using ConnectAlarm!
Not compatible with iWatch
Response from developer
We really appreciate your thoughtful feedback! Thank you for sharing your suggestion — we’ll be sure to forward it to our development team for future consideration.
