Alarm.com vs ConnectAlarm
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Alarm.com
Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.
- Remote property control
- Intelligent alerts and live video
- Security automation
- Smart lock and light control
- Video camera monitoring
- Two-way doorbell communication
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Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.
ConnectAlarm
Monitor and manage your Johnson Controls security system remotely from anywhere. Arm/disarm your alarm, view real-time status, and receive instant alerts. Offers video verification and smart home automation features.
- Arm & Disarm alarm system
- Real-Time Status Monitoring
- Instant Alerts & Push Notifications
- Video Verification & Live Feeds
- Automation Device Control
- Multi-Partition Management
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Secure and Control Your Johnson Control Security System – Anytime, Anywhere. Stay connected and in control of your Johnson Control security system from anywhere in the world. Whether you're at home, at work, on a business trip, or on vacation, this app provides seamless remote access to monitor and manage your security system in real time. Key Features: ◦ Arm & Disarm your alarm system effortlessly ◦ Dashboard Overview for quick system insights ◦ Real-Time Status Monitoring of all connected devices ◦ Device Bypass Capability for enhanced flexibility ◦ Automation Device Control for a seamless smart home experience ◦ Instant Alerts for alarms, warnings, and system issues ◦ Event History & Video Verification for improved security insights ◦ Live Alarm Video Feeds from PIR cameras ◦ Push Notifications for immediate system updates ◦ Rule Engine for automated security management ◦ Customizable App Interface to match your preferences ◦ User Alias & PIN Code Support for enhanced security ◦ Multi-Partition Management for advanced system control ◦ Time & Date Configuration directly from the app ◦ Installer Access Control for seamless system maintenance Compatible with the Following Johnson Controls Brands in one platform, including: ◦ Qolsys IQ Series ◦ DSC PowerSeries Neo ◦ Visonic PowerMaster Series For Dealers and Central Monitoring Station Customers: To connect your security system, you will need the following details from your security service provider or monitoring station: ◦ Host Address – The interactive IP address or DNS name ◦ Panel ID – A unique identifier, typically the panel's serial number ◦ User Code – Your personal access code for system control Keep your security system at your fingertips with our intuitive and reliable app. Download now for a smarter, safer, and more connected experience.
Screenshots
Verdict
Alarm.com and ConnectAlarm both sit at 4.7 stars, but that hides the real split: 58% of ConnectAlarm's written reviews are positive against 23% of Alarm.com's. ConnectAlarm also leads on iOS requirement (15.5 vs 17.0). Alarm.com's advantage is ratings volume (142K vs 1.5K) and update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.8 for ConnectAlarm. That said, the two scores are not equally well evidenced: Alarm.com has 142K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 23% of Alarm.com's written reviews are positive against 58% of ConnectAlarm's.
Alarm.com ships an update every 3 weeks, ConnectAlarm every 2 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.
| Parameter | Alarm.com | ConnectAlarm |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (142K ratings) | 4.8 (1.5K ratings) — better |
| Positive reviews | 22.8% of reviews | 57.9% of reviews — better |
| Number of ratings | 142K — better | 1.5K |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #141 — better | — |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 15.5 — better |
| Further details — not scored | ||
| Size | 443 MB | 218 MB |
| Age rating | 4+ | 4+ |
| Developer | Alarm.com | Tyco Safety Products Canada, Ltd. |
Customer experience
Alarm.com
ConnectAlarm
User reviews
Alarm.com
From 142K App Store ratingsWhat we love
- 🚀 Fast and intuitive app
- 🔒 Provides good security and monitoring
- 👍 Easy to use and control home devices
- 💡 Helpful for remote home management
Room to improve
- 🐛 Frequent connectivity issues and app crashes
- 🔋 Unreliable notifications and alerts
- 👎 Poor customer service and technical support
- 🕰️ Slow response times for arming/disarming
ConnectAlarm
From 1.5K App Store ratingsWhat we love
- 👍 Easy to use app
- 🔒 Ability to arm/disarm system remotely
- 💡 Helpful customer support
Room to improve
- 🐛 Frequent false alarms
- 🐛 Inability to exclude zones
- 🐛 Notifications not working on iOS 17
- 🐛 Alarm stays active until reset
Bugs and requests
Alarm.com
Reported bugs
4 issues- Inconsistent display of system status
- Inability to update WiFi settings remotely
- Unexpected resets of user preferences
- Delayed or missing video recordings
Requested features
4 requests- Customizable notification sounds
- Ability to bypass specific sensors
- Improved video quality and reliability
- Integration with other smart home platforms
ConnectAlarm
Reported bugs
2 issues- Incompatibility with iOS 17
- Inability to exclude zones after changes
Requested features
3 requests- Show which user disarmed the system
- More granular notification options
- Easier setup and configuration
In-app purchases
Alarm.com
No in-app purchases
ConnectAlarm
No in-app purchases









