Comparison

Alarm.com vs ConnectAlarm

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alarm.com

Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.

Highlights
  • Remote property control
  • Intelligent alerts and live video
  • Security automation
  • Smart lock and light control
  • Video camera monitoring
  • Two-way doorbell communication
Features
Currently charting
Read full description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

About

ConnectAlarm

Monitor and manage your Johnson Controls security system remotely from anywhere. Arm/disarm your alarm, view real-time status, and receive instant alerts. Offers video verification and smart home automation features.

Highlights
  • Arm & Disarm alarm system
  • Real-Time Status Monitoring
  • Instant Alerts & Push Notifications
  • Video Verification & Live Feeds
  • Automation Device Control
  • Multi-Partition Management
Features
Read full description

Secure and Control Your Johnson Control Security System – Anytime, Anywhere. Stay connected and in control of your Johnson Control security system from anywhere in the world. Whether you're at home, at work, on a business trip, or on vacation, this app provides seamless remote access to monitor and manage your security system in real time. Key Features: ◦ Arm & Disarm your alarm system effortlessly ◦ Dashboard Overview for quick system insights ◦ Real-Time Status Monitoring of all connected devices ◦ Device Bypass Capability for enhanced flexibility ◦ Automation Device Control for a seamless smart home experience ◦ Instant Alerts for alarms, warnings, and system issues ◦ Event History & Video Verification for improved security insights ◦ Live Alarm Video Feeds from PIR cameras ◦ Push Notifications for immediate system updates ◦ Rule Engine for automated security management ◦ Customizable App Interface to match your preferences ◦ User Alias & PIN Code Support for enhanced security ◦ Multi-Partition Management for advanced system control ◦ Time & Date Configuration directly from the app ◦ Installer Access Control for seamless system maintenance Compatible with the Following Johnson Controls Brands in one platform, including: ◦ Qolsys IQ Series ◦ DSC PowerSeries Neo ◦ Visonic PowerMaster Series For Dealers and Central Monitoring Station Customers: To connect your security system, you will need the following details from your security service provider or monitoring station: ◦ Host Address – The interactive IP address or DNS name ◦ Panel ID – A unique identifier, typically the panel's serial number ◦ User Code – Your personal access code for system control Keep your security system at your fingertips with our intuitive and reliable app. Download now for a smarter, safer, and more connected experience.

Screenshots

Alarm.com4 screens
ConnectAlarm4 screens

Verdict

The call

Alarm.com and ConnectAlarm both sit at 4.7 stars, but that hides the real split: 58% of ConnectAlarm's written reviews are positive against 23% of Alarm.com's. ConnectAlarm also leads on iOS requirement (15.5 vs 17.0). Alarm.com's advantage is ratings volume (142K vs 1.5K) and update cadence (every 3 weeks vs every 2 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.8 for ConnectAlarm. That said, the two scores are not equally well evidenced: Alarm.com has 142K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 23% of Alarm.com's written reviews are positive against 58% of ConnectAlarm's.

UpkeepUpdate frequency

Alarm.com ships an update every 3 weeks, ConnectAlarm every 2 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.

Scorecard5 real differences · 6 level
Alarm.com versus ConnectAlarm: the parameters behind the verdict, then further details
ParameterAlarm.comConnectAlarm
PriceFreeFree
Rating4.7 (142K ratings)4.8 (1.5K ratings) — better
Positive reviews22.8% of reviews57.9% of reviews — better
Number of ratings142K — better1.5K
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#141 — better—
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, iPod
Requires iOS17.015.5 — better
Further details — not scored
Size443 MB218 MB
Age rating4+4+
DeveloperAlarm.comTyco Safety Products Canada, Ltd.

Customer experience

Alarm.com

All ratings141,934 ratings
Positive93.8%
Neutral2.2%
Negative4.0%
Written reviews1,116 reviews
Positive22.8%
Neutral11.4%
Negative65.8%

ConnectAlarm

All ratings1,488 ratings
Positive95.2%
Neutral2.6%
Negative2.3%
Written reviews38 reviews
Positive57.9%
Neutral7.9%
Negative34.2%

User reviews

Alarm.com

From 142K App Store ratings

What we love

  • 🚀 Fast and intuitive app
  • 🔒 Provides good security and monitoring
  • 👍 Easy to use and control home devices
  • 💡 Helpful for remote home management

Room to improve

  • 🐛 Frequent connectivity issues and app crashes
  • 🔋 Unreliable notifications and alerts
  • 👎 Poor customer service and technical support
  • 🕰️ Slow response times for arming/disarming

ConnectAlarm

From 1.5K App Store ratings

What we love

  • 👍 Easy to use app
  • 🔒 Ability to arm/disarm system remotely
  • 💡 Helpful customer support

Room to improve

  • 🐛 Frequent false alarms
  • 🐛 Inability to exclude zones
  • 🐛 Notifications not working on iOS 17
  • 🐛 Alarm stays active until reset

Bugs and requests

Alarm.com

Reported bugs

4 issues
  • Inconsistent display of system status
  • Inability to update WiFi settings remotely
  • Unexpected resets of user preferences
  • Delayed or missing video recordings

Requested features

4 requests
  • Customizable notification sounds
  • Ability to bypass specific sensors
  • Improved video quality and reliability
  • Integration with other smart home platforms

ConnectAlarm

Reported bugs

2 issues
  • Incompatibility with iOS 17
  • Inability to exclude zones after changes

Requested features

3 requests
  • Show which user disarmed the system
  • More granular notification options
  • Easier setup and configuration

In-app purchases

None

Alarm.com

No in-app purchases

None

ConnectAlarm

No in-app purchases

Questions

Is Alarm.com free?
Alarm.com is free to download, with no in-app purchases.
Is ConnectAlarm free?
ConnectAlarm is free to download, with no in-app purchases.
Which has better reviews, Alarm.com or ConnectAlarm?
ConnectAlarm is rated higher. Alarm.com averages 4.7 out of 5 from 142K ratings, while ConnectAlarm averages 4.8 from 1.5K ratings.
Do Alarm.com or ConnectAlarm have ads?
Neither Alarm.com nor ConnectAlarm shows ads.
Which is updated more often, Alarm.com or ConnectAlarm?
Alarm.com ships an update every 3 weeks, and ConnectAlarm every 2 months. Most recently, Alarm.com was updated on October 23, 2026 and ConnectAlarm on October 21, 2026.

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