No fan control
Since they changed from the old one last week, I have no way of controlling the fan from my app
Smart thermostat HQ
This app doesn’t have any way to connect the New SmartHome Thermostat HQ, Everytime I call the 24inControl vendor it’s like I always get the same person as if one person is the support than he has to call alarm.com for help. Very frustrating
Less and less devices
Every time I add a device to my panel I need a new app and less and less is managed in a single place. Very annoying. Slowly becoming a very expensive door lock.
Doesn’t work with iPhone duo
The app does not work with the new iPhone duo. I’ve had to delete it and reinstall it multiple times and it still doesn’t work.
Suck but necessary
I had problems with the old app. So I downloaded the new app, and there’s nothing but problems. It never shows me the true status of the alarms.
Poor features app
I’ve seen other users online complaining about the lack of smart integration on this app. Totally true. For instance, Smart Arming lacks an option to choose “no entry delay”; Automation lacks an option to run Scenes on recurring schedules. My AI bot can keep this app in a better state of the art shape than your Developing Team. Fire them All.
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Loading………….
Genuinely why does it take FOREVER to load the front door camera? I’ll check make sure other apps load and come back and it’s still loading… can’t hear people on the camera nor can they hear me. Got this system with the house when we bought but wouldn’t use it if it wasn’t free.
10/10
Love the accessibility, convenience, just all around love the system!
Not great
This app for whatever reason tends to delete features pretty consistently which has removed so many smart home options. I need to just fully convert to ring devices which seems to work better
Fan mode
There is no way to run the fan only now. We used that feature a lot. Fix that asap please!
App won’t load on new iPhone
I can’t get the app to load on my new iPhone 18 pro max. It launches and just shows a spinning icon. It works great on my old iPad so I think it’s a iPhone 18 issue
Alarm. Com App a
Works fairly well. Misses some video on driveway.
Don’t Use Push Alerts
A recent software update caused push alerts to become dangerous. Alarm.com iPhone app has a liability. DON’T USE “PUSH ALERTS”.
If you do, here’s what happened to me:
1. someone in your household leaves the house and sets the alarm.
2. What happens: Everyone’s iPhone in your household gets the push alert.
3. Next, no matter what pocket their iPhone is in, when it gets bounced around, something touches the Alert message.
4. Next, Touching the Alert message calls up the Alarm.com iPhone app, with the “Disarm” button front and center.
5. Guess what happens next? The next time that person moves at all, the phone gets bounced around and eventually something touches that “DISARM” button.
So it looks like someone came home and disarmed the alarm, and it STAYS disarmed.
NOT GOOD.
If you do, here’s what happened to me:
1. someone in your household leaves the house and sets the alarm.
2. What happens: Everyone’s iPhone in your household gets the push alert.
3. Next, no matter what pocket their iPhone is in, when it gets bounced around, something touches the Alert message.
4. Next, Touching the Alert message calls up the Alarm.com iPhone app, with the “Disarm” button front and center.
5. Guess what happens next? The next time that person moves at all, the phone gets bounced around and eventually something touches that “DISARM” button.
So it looks like someone came home and disarmed the alarm, and it STAYS disarmed.
NOT GOOD.
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No push Tex
Will this is not worth it.. how do I get notifications if this app won’t give out push tex
Stuck with them
Unfortunately if you decide to no longer use them your stuck with cameras you can never use again. Worst product I’ve ever used..
Impossible
It’s impossible to set up an additional user. Let’s you enter all their information. There’s no opportunity to send them an invitation email. They say that the email went out… But it didn’t! Way too complex, enigmatic menu items.
The worst ever
The worst ever, don’t try it it’s a scam.
Do better
I’ve had this system for six years, and the app is still slow and buggy. The touchpads and basic alarm functions work fine, but the cameras and app feel painfully outdated. In my experience, Ring’s camera technology is light years ahead.
For a system I rely on for home security, accessing my cameras should be quick and easy. After six years, I expected much better.
For a system I rely on for home security, accessing my cameras should be quick and easy. After six years, I expected much better.
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Writing a review to stop the app from asking me every day.
It’s a great app. Awesome
Not Working
Think with the latest update something broke, the app just spins and spins after putting in PIN code. I can adjust my system via the website, but app is easier.
