Not intuitive
Underwhelming and frustrating
No way to change WiFi settings
I’ve recently updated my router and I’ve been through this App every which way to Sunday and cannot find anywhere on here to change your router settings! Completely useless.
Average for what it does. Average for the details. Average for what it should do.
I own competing products in various homes. This one has links menu items that don't resolve where they should.
Keeps Getting Worse
In the past, this was a fairly reliable app. Outdated and slow, but would eventually connect to your doorbell camera. In the past few months it continuously stops allowing a live feed connection and records nothing. Good luck with the “trouble shooting” feature… it is useless. What’s the point in a camera you can’t use?
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One of the WORST
Not sure you can make it any worse than this app. What a clusterF.
Unreliable
I have an other alarm system which never gives me problems. This product is forever needing attention. It will not connect to server again. All my other Apps are working fine.
Latest update 5.14.0 Stinks
Latest update took away access to all my interior cameras!!! I called my local alarm company and they went through multiple different diagnostics and come to find out it was alarm.com that caused this! They do updates without verification that this wouldn’t take away customers access to there alarm system that they pay for! Word to the engineers that create these updates stop pushing these out without verification that the work 100%! Now I have NO interior cameras! A big thank you!
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Slow running app
App is always running slow and glitching
Customer
System
Needs improvements
Forced to use this app for my apartment. It really needs a “favorite” options for doors so you don’t have to scroll through 30 options
Outdated App
This app is so outdated. I can’t believe it hasn’t been modernized.
Great system
Would highly recommend!
Horrible app
Do not recommend this app is awful it’s quality is terrible
Not intuitive
Confusing, no logical layout. Have to hunt for information.
Limited
I’ve had this system for a few years and it’s very limited with unconventional troubleshooting for the homeowner as well as limited system capabilities.
Buena Calidad
No esperaba que fuera tan bueno este sistema de ALARM.COM, estoy satisfecho…los felicito sinceramente.
The worst
I have to reset this app and decide twice a month because it just stops recording. I am over it.
Icon disappears again!
The complication icon on the Apple Watch disappears. The app is still there if you press on the space, but there is no icon showing. Please fix. Thank you.
Not user friendly
I can usually figure out simple problems on my own, but this app will not just let you change your devices over to a new WiFi. This should be cake.
Horrible
It doesn’t pull up in real time so you can see the person at your door. If you’re sitting at your house it always crashes. It is all horrible app. I would not recommend it to nobody.
