Bahahaha
I named my garage doors “large” and “small” and i get a chuckle every time this thing pops up and says: would you like to keep your “large” in top condition?
RBReally helpful but a minor bug
Works great
Works great only lost program 1 time in the years I’ve had it.,I would really like if it was In CarPlay so I didn’t have to find my phone as I hit the driveway
P0P 097
Not Ready to Write a Review
I’ve had the app for two years and I connected it to Amazon Key. About six months ago, it inexplicably switched to our other garage door, where Amazon drivers sometimes put packages in front of my classic car. Today I deleted the Aladdin app from my Amazon account, and I’m now trying to reconnect it. After I know that it works on the right door and doesn’t switch doors, I’ll be able to review it.
Show more
VVegasDJ82
Great app
Awesome app., it’s great knowing when the doors are opened or closed with notifications tab turned on. Also able to operate doors for deliveries when I’m not home.
XXTRK8
Asking for warranty information at your later
I purchased my garage door opener from a certified Aladdin installer, and I’ve been very happy with the product.
However, a year later, I’m being asked through the app to provide a copy of my receipt and a significant amount of detailed personal information to address my warranty. I find this process excessive and concerning, particularly given that I purchased the product through one of your certified installers.
I’m also uncomfortable providing so much personal information without a clear explanation of why it is necessary and how it will be used. I’m concerned about the possibility of my information being shared or sold to third parties.
It’s disappointing that an otherwise excellent product experience has been undermined by this process. I would encourage Aladdin to reconsider its approach to warranty registration and customer information, making it simpler, more transparent, and respectful of customers’ privacy.
I’m very happy with the garage door opener itself, but this experience has unfortunately left me questioning whether I can trust the company with my personal information.
I hope you’ll take this feedback seriously.
However, a year later, I’m being asked through the app to provide a copy of my receipt and a significant amount of detailed personal information to address my warranty. I find this process excessive and concerning, particularly given that I purchased the product through one of your certified installers.
I’m also uncomfortable providing so much personal information without a clear explanation of why it is necessary and how it will be used. I’m concerned about the possibility of my information being shared or sold to third parties.
It’s disappointing that an otherwise excellent product experience has been undermined by this process. I would encourage Aladdin to reconsider its approach to warranty registration and customer information, making it simpler, more transparent, and respectful of customers’ privacy.
I’m very happy with the garage door opener itself, but this experience has unfortunately left me questioning whether I can trust the company with my personal information.
I hope you’ll take this feedback seriously.
Show more
MMichaelTokyo
