Bahahaha
I named my garage doors “large” and “small” and i get a chuckle every time this thing pops up and says: would you like to keep your “large” in top condition?
Works great
Works great only lost program 1 time in the years I’ve had it.,I would really like if it was In CarPlay so I didn’t have to find my phone as I hit the driveway
Not Ready to Write a Review
I’ve had the app for two years and I connected it to Amazon Key. About six months ago, it inexplicably switched to our other garage door, where Amazon drivers sometimes put packages in front of my classic car. Today I deleted the Aladdin app from my Amazon account, and I’m now trying to reconnect it. After I know that it works on the right door and doesn’t switch doors, I’ll be able to review it.
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Great app
Awesome app., it’s great knowing when the doors are opened or closed with notifications tab turned on. Also able to operate doors for deliveries when I’m not home.
Asking for warranty information at your later
I purchased my garage door opener from a certified Aladdin installer, and I’ve been very happy with the product.
However, a year later, I’m being asked through the app to provide a copy of my receipt and a significant amount of detailed personal information to address my warranty. I find this process excessive and concerning, particularly given that I purchased the product through one of your certified installers.
I’m also uncomfortable providing so much personal information without a clear explanation of why it is necessary and how it will be used. I’m concerned about the possibility of my information being shared or sold to third parties.
It’s disappointing that an otherwise excellent product experience has been undermined by this process. I would encourage Aladdin to reconsider its approach to warranty registration and customer information, making it simpler, more transparent, and respectful of customers’ privacy.
I’m very happy with the garage door opener itself, but this experience has unfortunately left me questioning whether I can trust the company with my personal information.
I hope you’ll take this feedback seriously.
However, a year later, I’m being asked through the app to provide a copy of my receipt and a significant amount of detailed personal information to address my warranty. I find this process excessive and concerning, particularly given that I purchased the product through one of your certified installers.
I’m also uncomfortable providing so much personal information without a clear explanation of why it is necessary and how it will be used. I’m concerned about the possibility of my information being shared or sold to third parties.
It’s disappointing that an otherwise excellent product experience has been undermined by this process. I would encourage Aladdin to reconsider its approach to warranty registration and customer information, making it simpler, more transparent, and respectful of customers’ privacy.
I’m very happy with the garage door opener itself, but this experience has unfortunately left me questioning whether I can trust the company with my personal information.
I hope you’ll take this feedback seriously.
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One more thing. About setup
Wish you were able to change door name in the app. That would be great
Remote Garage Door
I cannot believe that I can open and close my garage door from 100s of miles away, luv this app and luv this garage door opener 😊
Do not buy
Worst garage door opener
Great App for a Great product
I don’t use nearly all the features available but it works great for what I use it for
Bad Design
The devices that are required to connect to app are bad quality and specifically designed to get you engaged in maintenance so much that they use specific style battery screwed in with a tone two screws and then the casing cover also screwed. They battery doesn’t last even a year.
Garage
Sometime it don’t work when I needed to work
Decent, but door sensors go offline frequently
The app does exactly what I needed - gives access and visibility of the status of my garage doors using my phone. When it works, it works well. Unfortunately, the door sensors go offline frequently. When this happens, you cannot control the doors and lose status, making the app useless until the door sensor is restored. The manual indicates this is caused by a sleep mode to conserve battery life, low batteries, lost power or WiFi, etc.
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Additional Alert Options
Getting to know the app. It would be great if a notification was offered indicating the door has been open for longer than a specified period of time (5, 10, 15 min?). This would help when the door is inadvertently left open. Currently, I’m only notified at the time it opens and closes.
Owner
Very good choice
Add temp user by Phone #
It would be awesome to be able to add a temporary user by SMS or email. Currently the app requires email only. Often times we don’t know the person‘s email, only their phone number for text access. It would be great if we could set up a third-party using the phone number.
Da best
I love this aladdin garage app where I can control my garage to open and close even if Im in the Philippines. Notifications is excellent.
Too slow
Takes 90 seconds to connect.
Unable to connect anymore
Changed WiFi password and now the app won’t let me reconnect anymore
So easy
This app makes life so easy. Lets me know when the door is open or closed. I can let people in while on vacation. No need for the clicker. Only thing I’d love more is if it worked with CarPlay.
Lock button
Can you update and add a lock button to the app? I accidentally open and close the other garages it would be nice if there was a fail safe.
