Aladdin Connect User Reviews

Customer Experience

Positive experience65.4% of reviews
Neutral9.5% of reviews
Negative experience25.1% of reviews

~ Based on 781 written reviews from the US App Store.

What users say

Is Aladdin Connect Safe?

Aladdin Connect appears safe based on user ratings. AppsHunter Safety Score for Aladdin Connect is 96/100.

This assessment is based on 106,252 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 106,252 App Store ratings for Aladdin Connect.

Is Aladdin Connect Legit?

Aladdin Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Aladdin Connect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Access accessibility anywhere

I love how you can open your garage and close it from literally anywhere. Seems to work almost every time. I do notice sometimes it will say sending request and it’s already open. Other than that pretty reliable.

I love it

I can open the door no matter where I am and let people in.

Excelente

Buenísimo sistema

Absolutely perfect

This app is fantastic. It’s quick to load. It works every single time, it’s incredibly easy to use, it’s free, it’s not always trying to sell me something. It tells you who/what opened the door. It’s even customizable on thing like alerts after x number of minutes, etc. I have the MyQ app for another newer nicer opener but if I had to choose I’d take this older Genie opener because of how awesome this app is. I genuinely can not suggest any improvement, it’s perfect as is.
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Aladdin Magic!!!

Great setup… No registration hiccups, no forced updates , fast WiFi setup .

Useful App

This app is very easy to set up and use. Always have my opener on me. My only suggestion is to have it on CarPlay so you can open it on the screen.

Handy

Love it

Not working

I added a door to my app and it’s connected to wifi. The door button shows door disabled and will never clear no matter what I try. It recognizes when the door is open and closed though. I emailed their support a week ago and never got a response.

Lifesaver

I was away for an event and my neighbor texted me that my garage door was opened. We had gotten into the car that was facing the street and not the garage. At the time, I had not completed the process of using this app when I first moved in… 😮‍💨I asked her to put in the code to close it but it wasn’t working. So I asked her to make sure the door entering my house was locked. When I came home, I immediately completed the process. Now I feel safer knowing that I can close my garage door without being there.
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More than simply functional

Fantastic product and app with alerts as well as door control from app. The door also sounds a distinct audible alert prior to moving.

Very convenient

Awesome app! Peace of mind knowing your garage is closed!

Doesn’t work with modern WiFi?

I have an amazing network 1 gb up and down. Strong WiFi. Can’t get my professional line garage door setup.

Gave it its own 2.4 ghz network.

Try again locks up when you confirm you have what you need . Can’t continue and I have to delete and reconnect for each try

Avoid genie and Aladdin!!!

Issues

It won’t connect with my garage door because it hasn’t allowed permission to join I keep having these issues I even talk to tech-support. It’s just a bad app.

TBone

Need rule to auto open/close at assigned times

Nightmare

Genie door openers used to be the best. Over-engineered hardware and software. Stay away from the doors and the app

Activity

Activity history would be nice to have

Works well for us

Works well. So much better than before we had it, could be improved though similar to nest where gives reminders if the door is open after a certain time so I don’t accidentally leave open all night!

Nice when it works!

Sometimes it feels like working, sometimes not.

Great help

When I am with friends and do not have a control it is handy to have my phone Apt to open or close my door. I really like it.

Aladdin works great

We use this app for our rental property and it works great.