Comparison

Alarm.com vs Brinks Home

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alarm.com

Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.

Highlights
  • Remote property control
  • Intelligent alerts and live video
  • Security automation
  • Smart lock and light control
  • Video camera monitoring
  • Two-way doorbell communication
Features
Currently charting
Read full description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

About

Brinks Home

Control your home security system and smart devices remotely. Arm or disarm alarms, manage lights, thermostats, locks, and view live camera feeds from anywhere. Receive real-time notifications for security events and daily activities.

Highlights
  • Remote alarm control (arm/disarm)
  • Smart device management (lights, locks, thermostat)
  • Live and recorded video monitoring
  • Real-time event notifications
  • Geo-fencing automation
  • Energy management features
Features
Read full description

Complete Smart Home Control in One App Manage your Brinks Home security system and smart home devices with just a few taps. Convenient and easy to use, our app allows you to monitor automate, and customize your home’s security, temperature, lighting, and more—all from the palm of your hand. Total Control at Your Fingertips Tap into the app whether you’re upstairs or uptown. Powered by Alarm.com, the Brinks Home Mobile App goes beyond basic security, allowing you to: • Arm and disarm your system. • Receive notifications for system events. • Quickly verify or cancel an alarm. • Lock and unlock your doors. • View video from your cameras. • Adjust your thermostat. • Manage home automation rules. Stay Connected From Just About Anywhere Receive alerts to see who’s at the door and check your cameras for a live look at what’s happening at home. If you forgot to arm your system you can do it on the go—and set up automatic reminders to let you know. Focus On What’s Important Enjoy peace of mind knowing your smart home system is working for you 24/7, backed by our always-on professional monitoring. Manage Your Account & Update Settings You can also manage your Brinks Home account, make a payment, view your bill, and more through the app.

Screenshots

Alarm.com4 screens
Brinks Home4 screens

Verdict

The call

The clearest difference is update cadence: Alarm.com at every 4 weeks against Brinks Home's every 3 months. Alarm.com also leads on chart position (#132 vs unranked) and ratings volume (141K vs 20K). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.7 for Brinks Home. That said, the two scores are not equally well evidenced: Alarm.com has 141K ratings behind it against 20K, so its average is the more settled of the two. Written reviews are what separate them: 23% of Alarm.com's written reviews are positive against 17% of Brinks Home's.

UpkeepUpdate frequency

Alarm.com ships an update every 4 weeks, Brinks Home every 3 months. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.

Scorecard3 real differences · 8 level
Alarm.com versus Brinks Home: the parameters behind the verdict, then further details
ParameterAlarm.comBrinks Home
PriceFreeFree
Rating4.7 (141K ratings)4.7 (20K ratings)
Positive reviews23.0% of reviews — better16.5% of reviews
Number of ratings141K — better20K
Update frequencyEvery 4 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#132 — better—
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS17.017.0
Further details — not scored
Size438 MB380 MB
Age rating4+4+
DeveloperAlarm.comMonitronics

Customer experience

Alarm.com

All ratings141,304 ratings
Positive93.9%
Neutral2.2%
Negative4.0%
Written reviews1,082 reviews
Positive23.0%
Neutral11.6%
Negative65.4%

Brinks Home

All ratings20,380 ratings
Positive91.6%
Neutral2.4%
Negative6.0%
Written reviews266 reviews
Positive16.5%
Neutral9.8%
Negative73.7%

User reviews

Alarm.com

From 141K App Store ratings

What we love

  • 🚀 Fast and intuitive app
  • 🔒 Provides good security and monitoring
  • 👍 Easy to use and control home devices
  • 💡 Helpful for remote home management

Room to improve

  • 🐛 Frequent connectivity issues and app crashes
  • 🔋 Unreliable notifications and alerts
  • 👎 Poor customer service and technical support
  • 🕰️ Slow response times for arming/disarming

Brinks Home

From 20K App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Provides peace of mind
  • 👍 Great app and system

Room to improve

  • 🐛 Buggy and unreliable
  • 🔍 Poor customer service
  • 💰 Expensive and not worth the cost
  • 🕰️ Long wait times for support
  • 📱 App is not user-friendly

Bugs and requests

Alarm.com

Reported bugs

4 issues
  • Inconsistent display of system status
  • Inability to update WiFi settings remotely
  • Unexpected resets of user preferences
  • Delayed or missing video recordings

Requested features

4 requests
  • Customizable notification sounds
  • Ability to bypass specific sensors
  • Improved video quality and reliability
  • Integration with other smart home platforms

Brinks Home

Reported bugs

4 issues
  • Cameras not recording properly
  • Frequent false alarms
  • App connection issues
  • Inability to manage account details in app

Requested features

5 requests
  • Ability to customize recording settings
  • Longer video clip duration
  • Automatic arming/disarming schedules
  • Two-way communication for cameras
  • Improved mobile app navigation

In-app purchases

None

Alarm.com

No in-app purchases

None

Brinks Home

No in-app purchases

Questions

Is Alarm.com free?
Alarm.com is free to download, with no in-app purchases.
Is Brinks Home free?
Brinks Home is free to download, with no in-app purchases.
Which has better reviews, Alarm.com or Brinks Home?
Alarm.com and Brinks Home are both rated 4.7 out of 5 on the App Store, from 141K and 20K ratings respectively.
Do Alarm.com or Brinks Home have ads?
Neither Alarm.com nor Brinks Home shows ads.
Which is updated more often, Alarm.com or Brinks Home?
Alarm.com ships an update every 4 weeks, and Brinks Home every 3 months. Most recently, Alarm.com was updated on September 24, 2026 and Brinks Home on September 22, 2026.

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