Good job
Where can I make a payment
HORRIBLE APP
Horrible service
Basic
Very basic and hard to understand and create basic away settings, etc.
Jessina Smith
Continues to go out every week without notice and service continues to stay out for days at a time.
Sucks
Only record for about 15 seconds clips. Bad service not worth the price they are trying to charge me.
The worst camera system I have ever had
Horrible
Safest Security comparing to other ALARM COMPANIES they’ll f… you over more than DALLAS TEXAS
Thank Yoh BRINKS HOME SECURITY 4 KEEPING MY FAMILY SAFEST
The Sound
The alarm is so loud, every time I walk out the door loud chime. I really dislike
It’s not the best
It’s a lot of things happening in my backyard that is not picking up and I’m not understanding with the amount of money that I spend for this protection
So slow
The app is so slow and does not allow you to turn off haptics…and no way of changing names on the account or with brink’s direct
Valahoi
Added payments of $5.00 keep showing up while my payments are on time. Take off late payments!!!
Ugh
It takes way too long for feed to load once an alert is sent. It’s always timing out. Doesn’t catch some movements. And cost too much cause I was lied to when he came to solicit service. Half the time it doesn’t even record. Just about useless some days. Nosey neighbors seem to pick up more than the security cameras 🙄
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Camera
The camera does not allow for immediate access. Takes too long to connect and times out quickly.
wouldnt recommend
price of service is getting out of hand
Alarms not working
Garage doors back door no alarm warning you can walk in no notice or warning if
Service
Hard to understand, make changes, always losing connection with front door.
Mal servicio
La peor decisión de mi vida fue hace contrato con esta mala compañía.
Home system
I’ve had my system for like 7-8 months and I’ve had non stop billing issues as well as false alarms. They charged me a fee and I called to request my money back and they left me on hold for over 30 minutes and then said that I needed to call back another day because the representative couldn’t reach anyone in the department.
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No es bueno
Pésimo servicio
Outdated Equipment/ Horrible Technician Support; Equipment Replacement
Brinks Home Security is a sub par service that made a victim out of my mom, leaving out crucial information about her contract with Brinks and preying upon her being predominantly Spanish speaking. They locked her in at a rate of 71$ per month that has gone up to 80$ in recent years starting in 2023. The equipment at the time was OK at best, but after the doorbell stopped working after 8 months we tried contacting support to have it fixed and they never sent anyone, even trying to charge us 20$ for travel and a additional charge for service to replace it. Because they never sent anyone we have missed out on critical legal documents that have been sent to our house and I even failed to have my wallet returned after a person who found it rung our doorbell and then left around 7 am. The quality of the footage was also to poor for police to identify who had attempted to return my wallet. Please be very careful of door to door salespeople, if you have a loved one ensure you are there and have their back so they don’t sign up for things that they honestly could just buy off amazon and setup themselves with a little research.
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