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Not good at all 1 star
Don’t like
No good
Super easy to use
Love the easy of use
Does not work on iPhone duo
Does not work on iPhone duo
Lack of Automation Options
This issue is strictly about the app itself, we’ve had no issue with Brinks’ service so far. The app is fine for the most part its existing features simple to use.
The problem I have is that we’re closing in on 2027 and there doesn’t seem to be any options or way to natively automate with iOS. There are literally 100s of apps that I see in Apple’s Shortcuts app but for whatever reason Brinks isn’t one of them. Is this at least being developed?
The problem I have is that we’re closing in on 2027 and there doesn’t seem to be any options or way to natively automate with iOS. There are literally 100s of apps that I see in Apple’s Shortcuts app but for whatever reason Brinks isn’t one of them. Is this at least being developed?
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App rating
App is not very user friendly and is very difficult to navigate to get/find what you are looking for.
Glitches too much
I can’t even take off the alarm to my own home without it glitching and literally never shutting off the alarm to enter my house.
Ugh
It takes way too long for feed to load once an alert is sent. It’s always timing out. Doesn’t catch some movements. And cost too much cause I was lied to when he came to solicit service. Half the time it doesn’t even record. Just about useless some days. Nosey neighbors seem to pick up more than the security cameras 🙄
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Total garbage!
This app worked flawlessly for years but about the last year and a half it doesn’t work almost as much as it does work. I don’t know if it needs some updates or what, all I know is it’s frustrating! My son has the same app on his phone for my system and his does the same things so I know it’s not my phone. You’ll try to arm it or disarm it and it just freezes up like it’s trying to connect and it doesn’t. We’ve set off the alarm several times because we tired of trying to disarm it 3 or 4 times and it doesn’t do anything so we’re forced to go in anyway and try to disarm the box before Brinks calls us. You need to update this or make a new app because I’m fed up with this. Do better Brinks!
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Good job
Where can I make a payment
HORRIBLE APP
Horrible service
Basic
Very basic and hard to understand and create basic away settings, etc.
Jessina Smith
Continues to go out every week without notice and service continues to stay out for days at a time.
Sucks
Only record for about 15 seconds clips. Bad service not worth the price they are trying to charge me.
The worst camera system I have ever had
Horrible
Safest Security comparing to other ALARM COMPANIES they’ll f… you over more than DALLAS TEXAS
Thank Yoh BRINKS HOME SECURITY 4 KEEPING MY FAMILY SAFEST
The Sound
The alarm is so loud, every time I walk out the door loud chime. I really dislike
It’s not the best
It’s a lot of things happening in my backyard that is not picking up and I’m not understanding with the amount of money that I spend for this protection
So slow
The app is so slow and does not allow you to turn off haptics…and no way of changing names on the account or with brink’s direct
Valahoi
Added payments of $5.00 keep showing up while my payments are on time. Take off late payments!!!
