AHS: American Home Shield

AHS: American Home Shield

America’s Best Home Warranty

49K ratings
339 reviews
Free

Details

  • Released
  • Updated
  • October 29, 2024
  • July 8, 2026

Features

AHS: American Home Shield screenshot #1 for iPhone
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AHS: American Home Shield screenshot #3 for iPhone
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AHS: American Home Shield screenshot #5 for iPhone
AHS: American Home Shield screenshot #6 for iPhone
AHS: American Home Shield screenshot #7 for iPhone
AHS: American Home Shield screenshot #8 for iPhone
AHS: American Home Shield screenshot #9 for iPhone
AHS: American Home Shield screenshot #10 for iPhone
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About

This app provides protection for home systems and appliances, connecting users with qualified repair professionals. It allows users to manage their accounts, track service requests, and even offers free video chat support for select plans to help diagnose and resolve issues quickly.

Access account and plan information
Free video chat with repair experts (select plans)
Submit and track service requests
Manage payment information
Access special offers
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What users say

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What's New in AHS

2.30.33

July 8, 2026

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

User reviews

Great service from Aurora Appliance

Have used them twice now and get prompt, knowledgeable and friendly service!!

Easy as 1,2,3

It was super easy to use. I first talked to an expert for free to troubleshoot and fix the issue. Unfortunately, the tornado burned the motherboard so I had to get on the app and request and I’m home visit. I only think that was different is that the price increased from $75 to $125. I understand inflation is impacting all of us.
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Reliable. Worth the money

My first house on which I had an AHS contract that came with it when I bought it in 2002. The house built in the late 18th century early 19th century in Baltimore city downtown. Every system in that thing was old. Over the length of my contract which I had for about 12 years (the whole time I own the home) American home shield successfully fixed various systems or even replaced them when necessary. I never had a complaint with the work! Fast-forward about another 14 years later and I buy another house and I’m using them again. It’s so much easier than it used to be! Used to be you had to wait on the phone forever to get an agent now it’s done thru an app and it’s fast.
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Great Homeowner Support

I encourage every homeowner to have this service. 10/10 I highly recommend

Very experienced tech

Wonderful service . Very thorough

Developer apps

User experience

🐞

Reported Bugs

2 issues

Delayed repairs and refunds

Bug

Unreliable service and broken promises

Bug

Requested Features

3 requests

Improve customer service and technician quality

Feature

Provide better coverage and reduce service fees

Feature

Fix app issues and expand repair options

Feature

FAQ

What does the American Home Shield app do?

The American Home Shield app enhances the home warranty experience by allowing users to access their account and plan details, submit and track service requests, manage payment information, and take advantage of special offers. It also features video chat with repair experts for select plans.

What are the key features of the American Home Shield app?

Key features include accessing your account and plan information, submitting and tracking service requests, managing payment details, and viewing special offers. A notable new feature is the ability to video chat with live repair experts for free on select plans, aiding in quicker issue resolution.

Is the American Home Shield app free to use?

The American Home Shield app itself is free to download and use. The services and protection it facilitates are tied to American Home Shield's home warranty plans, which require a subscription or payment. The video chat feature is also free for members with select plans.

Who is the American Home Shield app for?

This app is designed for homeowners who have an American Home Shield home warranty plan. It provides a convenient digital tool for managing their warranty, requesting service, and communicating with repair professionals, ensuring their home systems and appliances are protected.

How does the video chat feature work?

For AHS members with select plans, the app offers a free video chat option with live repair Experts. This feature allows for remote diagnosis and guidance on home fixes over the phone, potentially speeding up the repair process and providing immediate assistance.