AHS: American Home Shield

AHS: American Home Shield

America’s Best Home Warranty

53K ratings
364 reviews
Free

Details

  • Released
  • Updated
  • October 29, 2024
  • August 3, 2026

Features

AHS: American Home Shield screenshot #1 for iPhone
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AHS: American Home Shield screenshot #3 for iPhone
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AHS: American Home Shield screenshot #5 for iPhone
AHS: American Home Shield screenshot #6 for iPhone
AHS: American Home Shield screenshot #7 for iPhone
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AHS: American Home Shield screenshot #9 for iPhone
AHS: American Home Shield screenshot #10 for iPhone
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About

This app provides protection for home systems and appliances, connecting users with qualified repair professionals. It allows users to manage their accounts, track service requests, and even offers free video chat support for select plans to help diagnose and resolve issues quickly.

Access account and plan information
Free video chat with repair experts (select plans)
Submit and track service requests
Manage payment information
Access special offers
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What users say

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+1

What's New in AHS

2.32.34

August 3, 2026

This latest version includes the ability to capture model numbers with your camera in additional to various bug fixes to make taking care of your home even easier.

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User reviews

Late and cheap

They never fix anything, they bring service people over that charge me to fix things just to limp along for another month or two. The. It breaks again, they fix it enough to work, then it breaks again. I pay for the service, and the work they do, and (AHS) covers nothing.

So Happy With AHS

As a single mom that can fix some things and have no clue on others, AHS has given me such piece of kind. When I first purchased I had one bad service guy come out but I notified AHS and they fixed it right away and sent another company. I’ve been treated AMAZINGLY well. I highly recommend AHS! Completely satisfied. I’ve had them for about 4 years now
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App & Service were amazing

App is very user friendly, LiveVideo Chat was helpful in having real time diagnosis of my issue & submitting claim was as easy as 3or4 clicks

Owner

Too soon to tell what is happening.

Not real happy

I am not real happy with the AC portion of this home warranty. We will see about the appliance side of this warranty.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Delayed repairs and refunds

Bug

Unreliable service and broken promises

Bug

Requested Features

3 requests

Improve customer service and technician quality

Feature

Provide better coverage and reduce service fees

Feature

Fix app issues and expand repair options

Feature

FAQ

What does the American Home Shield app do?

The American Home Shield app enhances the home warranty experience by allowing users to access their account and plan details, submit and track service requests, manage payment information, and take advantage of special offers. It also features video chat with repair experts for select plans.

What are the key features of the American Home Shield app?

Key features include accessing your account and plan information, submitting and tracking service requests, managing payment details, and viewing special offers. A notable new feature is the ability to video chat with live repair experts for free on select plans, aiding in quicker issue resolution.

Is the American Home Shield app free to use?

The American Home Shield app itself is free to download and use. The services and protection it facilitates are tied to American Home Shield's home warranty plans, which require a subscription or payment. The video chat feature is also free for members with select plans.

Who is the American Home Shield app for?

This app is designed for homeowners who have an American Home Shield home warranty plan. It provides a convenient digital tool for managing their warranty, requesting service, and communicating with repair professionals, ensuring their home systems and appliances are protected.

How does the video chat feature work?

For AHS members with select plans, the app offers a free video chat option with live repair Experts. This feature allows for remote diagnosis and guidance on home fixes over the phone, potentially speeding up the repair process and providing immediate assistance.