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AHS: American Home Shield

AHS: American Home Shield

America’s Best Home Warranty

64K ratings
441 reviews
🌟 Lifestyle
Free

Details

Released
October 29, 2024
Updated
October 30, 2026

Features

Developer

Frontdoor Incorporated
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AHS: American Home Shield screenshot #1 for iPhone
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AHS: American Home Shield screenshot #9 for iPhone
AHS: American Home Shield screenshot #10 for iPhone
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About

This app provides homeowners with convenient access to their home warranty plan, allowing them to manage service requests, track repairs, and even video chat with experts for on-the-spot assistance. It simplifies home maintenance by connecting users with a network of qualified professionals and offering various plans to suit different needs and budgets.

✓Access account and plan information
✓Video chat with repair experts
✓Make and track service requests
✓Manage payment information
✓Take advantage of special offers
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What users say about AHS

Reviews of AHS are mostly negative: the Lifestyle app is rated 4.9/5 from 64K App Store ratings. What users like most: easy to use, better than website. Top complaints: same service and still a problem, service fee concerns. Summarized from real user reviews.

Positive things

  • 👍Easy to use
  • 🚀Better than website
  • 💡Great app and easy access for help
  • 👍Excellent service
  • 👍Must have home warranty

Negative things

  • 🐛Same service and still a problem
  • 💰Service fee concerns
  • 🔧Terrible service and incompetent technicians
  • 🐛Horrible service, complete rip-off
  • 🐛App issues and limited options
See all reviews
+1

What's New in AHS

2.39.38

October 30, 2026

This latest version includes bug fixes and enhanced logging to deliver a more stable experience.

User reviews

Most RecentHighest RatedLowest Rated

I didn’t believe on this type of service

I’m glad that somebody convinced me they have helped me when I needed the most without Over spending to get the repairs done highly recommend to ask for the different plans. don’t get something too basic
KKaren3kaee

First time using service

It was easy to make a service request. So far so good
SStevieg123!

Worst

They never want to fix the issue. You pay for them monthly then pay deductible. You’re paying the deductible hoping they’ll fix the issue and they don’t really want to fix it. What am I paying for? Hold times are so long for customer service they call back 2 hrs later
KKeshaCott

Could be Better

The good things. They have an app and they have local contractors. The not so good is the contracts can be confusing. The lack of oversight over contractors. I paid my deductible and company said needed a part. Five months later and no word about part.
LSLife says

AHS is on my side

I had a great experience dealing with AHS service representatives. I will continue to use their services because it meets the needs of my family
LSLetter of support
See 436 more reviews

Developer apps

Frontdoor-Home Service Experts
Frontdoor-Home Service Experts

Video Chat for Home Projects

🌟 Lifestyle

(1.4K)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

Delayed repairs and refunds

Bug

Unreliable service and broken promises

Bug
✨

Requested Features

3 requests

Improve customer service and technician quality

Feature

Provide better coverage and reduce service fees

Feature

Fix app issues and expand repair options

Feature

FAQ

Does American Home Shield have ads?

No, American Home Shield does not contain advertisements. The app is free to download and use without any ad interruptions.

What is the rating for American Home Shield?

American Home Shield has an excellent rating of 4.9 stars, based on over 63,781 user reviews.

Is American Home Shield available on all devices?

American Home Shield is currently supported on iPhone and iPod devices. Compatibility with other platforms may be available in future updates.

How often is American Home Shield updated?

The latest version of American Home Shield is 2.39.38, and it was last updated on October 30, 2026. Updates typically include new features and performance improvements.

What is the age rating for American Home Shield?

American Home Shield has an age rating of 4+, making it suitable for a wide range of users.

What do users like most about American Home Shield?

Users frequently praise the app for being easy to use, better than the website, and providing great access for help. Many consider it a must-have for their home warranty.

What are common user complaints about American Home Shield?

Some users express concerns about service fees, while others report issues with service quality, incompetent technicians, and app limitations. There are also mentions of the same service still being a problem.

Can I video chat with experts using American Home Shield?

Yes, American Home Shield offers a video chat feature with live repair Experts for home fixes over-the-phone, available for free with select plans.