Free video chat
The tech that we worked with was very helpful and knowledgeable. Awesome job.
Most everything has a loop hole and isn’t covered.
I’ve had (AHS) for several years on numerous houses, however the quality of service and coverage has went down drastically. Most everything I call about either isn’t covered or o have to pay additional amount for.
Best of the best
Have had AHS since I bought my home 17 years ago. Not sure how many times I put in a call, but I get fast results. Would recommend using this company over any others.
Commode
My commode is not fixed. It was steady, but causing drippage
from underneath it now it is not steady at all not satisfied with it at all.
I need it fixed as soon as possible because I am not satisfied and scared for it being so wobbly
from underneath it now it is not steady at all not satisfied with it at all.
I need it fixed as soon as possible because I am not satisfied and scared for it being so wobbly
Easy to use
I really appreciate this app that scheduling service requests and seeing all the features and benefits is easy to navigate. AHS has been a great warranty company for our home.
Service Request
The app was very useful and easy to navigate.
Free video call with James 10/10!!
Such a great first impression using AHS! San Diego has been really hot, and I could tell something was off with my Ac. Within just a few minutes over video, James figured out exactly what was going on. He’s a pro—super knowledgeable and efficient. Really impressed!
Dependable
We have used this service on numerous appliances and issues associated with our home and continue to be satisfied with the services received
Superb!!!
So far, this company has been stellar in every aspect. Can’t wait to see how they handle the duct cleaning work!
Great Asset to Homeowner
I have used AHS at 2 properties now. I have peace of mind in knowing that I will not have unexpected repairs that come when money is unavailable. I recommend to everyone I can.
We love AHS
We have gotten great service. It has saved us so much money and given us peace of mind in our new home.
Must have
I’ve had other home warranty plans with other companies and American Home Shield is by far the best…. So good I got a plan for my home & my moms home 🏡
AHS
Very easy to set up a service request glad I’m a customer with such a great home warranty company
Eagle Air Service
Eagle Air has gone above and beyond working with us on the AC. They were so thorough diagnosing issues with our old unit which eventually resulted in installing a new AC system. I cannot say enough good things about everyone at Eagle Air.
AHS should hold all their service providers to the highest standard set by Eagle Air.
AHS should hold all their service providers to the highest standard set by Eagle Air.
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Zero stars if I could
Worst costumer service ever. Can’t cancel on app but can renew and be charged. 1.5 hour call wait time to try to cancel. Terrible business. Just a scam overall. 0/10 would never recommend
Great Insurance
It the most easy way to get things done in life!!
Reliable
I have been a customer of (AHS) for about 14 years. Now I have 4 properties using AHS services and have brought 5 or 6 other friends and family members on board as AHS customers and all are happy with this company.
Waste of time
This company refuses pay for anything to get you up and running. Broken garage door spring and suddenly we need a multitude of other non important repairs totaling almost 400 dollars of things to repair this all out of pocket with the gold plan. Waited almost 2 weeks for a repairman to show up and had to take a day off with the timeframe like the cable guy. Run away a big scam of a company!
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Video chat
Excellent service for members
Out of country reps
Cannot understand how a company named “American” home shield has all customer service from out of the country.
So frustrating!
So frustrating!
