Rules stricter than UCMJ…
Bro, what? No warnings on account suspension people. God forbid you make a mistake and break one of their commandments for their thank you message portion. Not asking for a slap on the wrist but bro, this service helps so much with my PTSD that have gotten into a medical rhythm in going to events to help with reintroducing myself to society. I go to say thank you while at the show (which takes time away from the present moment) and snap a quick photo of the stage so I can quickly get back to being alive in the present moment and upload it. They don’t allow you to take a moment to yourself after the show, to give the thank you message AT HOME, RELAXED. No. You HAVE to do it then and there or ELSE. VetTix admin is whack for that. Weirdo behavior for sure. I go about my time and ENJOY the concert. When I go back to check the app, BOOM. Suspended for not having my face in it. At that point, why thank anyone when the penalty is as if I were to bite the hand that feeds me. Lame bro. Admin have low socks for sure. A good portion of us served and dealt with toxic leadership…don’t do the same here. Do better VetTix.
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Sick of being treated like a child
I’ve been to some cool events using Ver Tix but I’m really getting sick of their attitude. Maybe they think all vets should get treated like LCpls constantly. Flagged events where you HAVE to take a picture? I’m sorry but no. Suspend my account because I can’t take a picture at the event? Who is this charity for? Vets or making non vets think they’re doing good by “supporting the troops?” Once I took my kid out of school early to go to a day baseball game that I got on Vet Tix. The venue called the tickets back on a mistake and there was zero comms from vet tix. Later they told me I could have gone to ticket sales that they would have sorted it out. Hello? Your website’s terms say all over it not to contact the venue.
I’m sick of Vet Tix’s attitude and Geocities web design. They need to do better or just quit.
I’m sick of Vet Tix’s attitude and Geocities web design. They need to do better or just quit.
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No customer service and lots of issues
As a 100% disabled veteran with PTSD and Anxiety issues, I was very excited to have a chance to go to events. I finally won a chance to go to an event and it kept giving me errors when I wanted to pay for the event. They don’t have customer service to fix the problem or ask for help and only use AI so I guess I won’t go to the event and not sleep tonight because trying to resolve this with no help has made my issues so much worse. What an awful thing to do to someone who served his country!
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Some hoops to get through
I have yet to make a ticket request as I build tokens monthly. Since getting tokens is key to app use - I would advise that buying gear should be a means of getting tokens.
Great service! App needs work
It’s come a long way from what it used to, searching through events is pretty rough. It’s hard to catch good events in my town unless you’re checking the app every hour, and most of the events are permanent slop that I have to sledge through. Please add a filter to remove specific events from the feed, also notifications need some work to more consistently notify users of notable events, especially if they aren’t lottery events.
I am extremely grateful for this service! I would simply like a more user friendly app experience.
I am extremely grateful for this service! I would simply like a more user friendly app experience.
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