Rules stricter than UCMJ…
Bro, what? No warnings on account suspension people. God forbid you make a mistake and break one of their commandments for their thank you message portion. Not asking for a slap on the wrist but bro, this service helps so much with my PTSD that have gotten into a medical rhythm in going to events to help with reintroducing myself to society. I go to say thank you while at the show (which takes time away from the present moment) and snap a quick photo of the stage so I can quickly get back to being alive in the present moment and upload it. They don’t allow you to take a moment to yourself after the show, to give the thank you message AT HOME, RELAXED. No. You HAVE to do it then and there or ELSE. VetTix admin is whack for that. Weirdo behavior for sure. I go about my time and ENJOY the concert. When I go back to check the app, BOOM. Suspended for not having my face in it. At that point, why thank anyone when the penalty is as if I were to bite the hand that feeds me. Lame bro. Admin have low socks for sure. A good portion of us served and dealt with toxic leadership…don’t do the same here. Do better VetTix.
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Sick of being treated like a child
I’ve been to some cool events using Ver Tix but I’m really getting sick of their attitude. Maybe they think all vets should get treated like LCpls constantly. Flagged events where you HAVE to take a picture? I’m sorry but no. Suspend my account because I can’t take a picture at the event? Who is this charity for? Vets or making non vets think they’re doing good by “supporting the troops?” Once I took my kid out of school early to go to a day baseball game that I got on Vet Tix. The venue called the tickets back on a mistake and there was zero comms from vet tix. Later they told me I could have gone to ticket sales that they would have sorted it out. Hello? Your website’s terms say all over it not to contact the venue.
I’m sick of Vet Tix’s attitude and Geocities web design. They need to do better or just quit.
I’m sick of Vet Tix’s attitude and Geocities web design. They need to do better or just quit.
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No customer service and lots of issues
As a 100% disabled veteran with PTSD and Anxiety issues, I was very excited to have a chance to go to events. I finally won a chance to go to an event and it kept giving me errors when I wanted to pay for the event. They don’t have customer service to fix the problem or ask for help and only use AI so I guess I won’t go to the event and not sleep tonight because trying to resolve this with no help has made my issues so much worse. What an awful thing to do to someone who served his country!
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Some hoops to get through
I have yet to make a ticket request as I build tokens monthly. Since getting tokens is key to app use - I would advise that buying gear should be a means of getting tokens.
Great service! App needs work
It’s come a long way from what it used to, searching through events is pretty rough. It’s hard to catch good events in my town unless you’re checking the app every hour, and most of the events are permanent slop that I have to sledge through. Please add a filter to remove specific events from the feed, also notifications need some work to more consistently notify users of notable events, especially if they aren’t lottery events.
I am extremely grateful for this service! I would simply like a more user friendly app experience.
I am extremely grateful for this service! I would simply like a more user friendly app experience.
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Thank you Photos and Account Suspended
Be careful with the Thank you and photo requirement of VetTix. VetTix used to send one an email with instructions and then changed their policy and I was unaware of the new policy to thank the organization that donated the tickets. I did not receive a notification after the event and it wasn’t until after I was suspended for 90 days that I even knew VetTix had an App. So, be careful because there is no appeal process which any normal person would want. By the way, I love VetTix and thank them so much for there efforts, they need to work on Customer Service.
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Insufferable Changes
The recent changes to Vet Tix have made the experience far more frustrating than it used to be. It feels like the entire veteran community is being subjected to stressful restrictions because of the actions of a small number of people.
For a program that is supposed to improve veterans’ quality of life and provide relief from the stress many of us carry, these changes seem to do the opposite. Many veterans live with anxiety, depression, PTSD, and other challenges, and adding unnecessary hurdles undermines the purpose of the program.
Some of the new requirements also draw unwanted attention to veterans in public. Many of us prefer to enjoy events discreetly rather than have our veteran status highlighted. Having to meet additional requirements that make us stand out can be uncomfortable and, for some, emotionally taxing.
I understand the need to prevent abuse, but there has to be a better way than creating burdens for everyone or compromising the privacy many veterans value. I hope Vet Tix will reconsider these policies and find solutions that hold individuals accountable without negatively impacting the veterans who rely on and appreciate this resource.
For a program that is supposed to improve veterans’ quality of life and provide relief from the stress many of us carry, these changes seem to do the opposite. Many veterans live with anxiety, depression, PTSD, and other challenges, and adding unnecessary hurdles undermines the purpose of the program.
Some of the new requirements also draw unwanted attention to veterans in public. Many of us prefer to enjoy events discreetly rather than have our veteran status highlighted. Having to meet additional requirements that make us stand out can be uncomfortable and, for some, emotionally taxing.
I understand the need to prevent abuse, but there has to be a better way than creating burdens for everyone or compromising the privacy many veterans value. I hope Vet Tix will reconsider these policies and find solutions that hold individuals accountable without negatively impacting the veterans who rely on and appreciate this resource.
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App
The app is good, there are a few bugs that can be fixed. When I travel state to state, sometimes I’m about to change the setting to a different state, and sometimes not. There are times where I have to put in my password and verify every time I use the app. But overall the app is good
Great for single or 2 ticket persons, not for family
They RAIRLY give tickets out to families of 4 for major events like MLB, NFL, NBA, NHL, etc. if you have a party of 1 or 2 you will have a greater success of getting tickets to events you desire. They are “free” tickets minus transfer fees and any other fees they want to tack on but if you can snag some then good for you.
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Customer Support Lacking
The review says it all.
Vet Tix
Amazing. I love Vet Tix a buddy showed it to me a long time ago but I moved to Nashville now. I am able to go to more concerts I love. One thing though. I wish you could search by the artist. It would make it easier to find your favorites instead of scrolling page after page.
New To Me
I've been thankful for VetTix for so many years. And I've donated yearly too.
I've just started getting acquainted with the app. My one wish for the app so far is to be able to move my Home Notification map... example, I'd rather see events in Denver CO, than Roswell NM. I have my Additional Notification map set perfectly for Arizona and California, that I am comfortable driving to. Please make the Home Notification Map slightly adjustable.
Will post additional reviews once I see events that I am able to and want to attend.
This is definitely more convenient than the website, so far.
I've just started getting acquainted with the app. My one wish for the app so far is to be able to move my Home Notification map... example, I'd rather see events in Denver CO, than Roswell NM. I have my Additional Notification map set perfectly for Arizona and California, that I am comfortable driving to. Please make the Home Notification Map slightly adjustable.
Will post additional reviews once I see events that I am able to and want to attend.
This is definitely more convenient than the website, so far.
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Won’t let me login
Can’t reset pw can’t get ahold of anyone and bought tickets
Great service, some issues
Overall it is beyond awesome. One criticism is the Las Vegas region is getting listings for events that require mandatory payment such as shooting classes that require you to pay large amounts of money to attend, that seems like exploitation of this service just to get money from veterans.
Great app…FINALLY.
Finally an app to go along with the exceptional vet tix experience. Thanks for what you do.
Need help
It seems I am unable to contact anyone directly. I need some help and I keep being referred to hot links. It claims my ID.me account is already connected to an account and I need to sign into vet tix with that account. But I never created an account with yall until today. PLEASE HELP!
Good company but lottery procedure could be better
You need to enter a lottery system to win tickets. Many lottery winners don’t even claim their tickets. When there are leftover tickets instead of assigning them to people who already enrolled in the lottery, they rerun the lottery for second round. You have to re-enter the lottery again in the next round. This goes on until all tickets are sold.
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App is riddled with scam advertisements
As of the recent update this app is now full of ads. Not only any ads, but specifically scam ads. I was greeted with a fake “Activate your account” banner when I logged in (it was an ad). Ads are bad enough as it is, but not even vetting your advertisers when they’re preying on your customers is super lame. 👎
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Love it
Works great never have an issue. I think the functionality is always above par.
Confusing app
Cant get to photo part. Love the free tickets. Hard to share app with fellow vets.
