Awful customer service
I’ve purchased a device with installation via Frontdoor, they said it includes unlimited membership. I’ve downloaded the app and created an account right there. It didn’t recognize the membership, so I contacted their support via chat and they said I have no account with them, even after I provided an app screenshot
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Best tech support
Great team! Very professional! Always can support you!
Worth every dollar
Absolutely incredible app and technology. Savings on an annual basis are hundreds to thousands depending on how much fixing you need assistance with. The staff is exceptional and always friendly. 10/10 could not recommend them enough
Impossible to cancel membership
I signed up bc there was some special for installing a smart valve at my house. I looked around in the app for 15 minutes to figure out how to cancel auto renewal and couldn’t find it. All the FAQs say you can do this in the app. This should be trivial to find. So I just deleted my account. I hope whoever designed this nonsense stubs their toe.
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Darin
Darin was great! Very professional and knowledgeable.






