Comparison

Alarm.com vs Lutron App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Alarm.com

Connect and protect your home or business with a unified system. Remotely control security, locks, lights, and cameras, and receive intelligent alerts for crime, fire, or water damage. Automate routines and manage your property from anywhere.

Highlights
  • Remote property control
  • Intelligent alerts and live video
  • Security automation
  • Smart lock and light control
  • Video camera monitoring
  • Two-way doorbell communication
Features
Currently charting
Read full description

Keep your home or business connected, protected and one step ahead with Alarm.com. Our technology connects your security, locks, lights, video cameras and more into a single system that protects you from crime, fire, carbon monoxide and even water damage. Our all-in-one app for iPhone, iPad or Apple Watch makes it easy to: • Control your entire property remotely • Know what’s going on with intelligent alerts and live video feeds • Automate your daily security routine and other time-consuming tasks Our Apple Watch-supported features make connecting with home or work as easy as checking the time, with alerts, video clips and a full range of smart controls accessible right on your wrist. Note: This app requires a compatible system and an interactive Alarm.com service plan. Feature availability varies based on system, equipment, and service plan. Visit www.alarm.com for more information. Our smarter home security features include: • Control your security panel, locks, lights and more from anywhere • Get alerts when people enter and leave, or when there’s unexpected activity • Watch live and recorded video from indoor and outdoor cameras • Customize your video alerts to see specific activity only • Talk to visitors through your doorbell camera and unlock your door from the same screen • Use Scenes commands to activate multiple devices with one touch Our smarter business security features include: • Arm or disarm your security panel across multiple locations • Get alerted if the store opens late or an employee accesses a restricted area • Get smarter video alerts that highlight specific types of activity • Automate your lights, locks, thermostats and more • Track and manage access to multiple properties • Buzz open your access control doors from the Doorbell Call screen • Respond to alarm events and alert emergency personnel Dependable in emergencies and helpful every day, Alarm.com is the all-in-one solution for the connected, protected home or business.

About

Lutron App

Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.

Highlights
  • Remote control of smart devices
  • Secure access from anywhere
  • Control lights
  • Control shades
  • Integrates with Lutron systems
Features
Read full description

Bring out the best in your everyday moments with Lutron. ​ Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.

Screenshots

Alarm.com4 screens
Lutron App4 screens

Verdict

The call

Alarm.com and Lutron App both sit at 4.7 stars, but that hides the real split: 48% of Lutron App's written reviews are positive against 23% of Alarm.com's. Lutron App also leads on update cadence (every 9 days vs every 4 weeks). Alarm.com's advantage is ratings volume (141K vs 6.6K) and monetization model (free vs ad-supported). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for Alarm.com against 4.8 for Lutron App. That said, the two scores are not equally well evidenced: Alarm.com has 141K ratings behind it against 6.6K, so its average is the more settled of the two. Written reviews are what separate them: 23% of Alarm.com's written reviews are positive against 48% of Lutron App's.

UpkeepUpdate frequency

Alarm.com ships an update every 4 weeks, Lutron App every 9 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 6 level
Alarm.com versus Lutron App: the parameters behind the verdict, then further details
ParameterAlarm.comLutron App
PriceFreeFree
Rating4.7 (141K ratings)4.8 (6.6K ratings) — better
Positive reviews23.0% of reviews48.1% of reviews — better
Number of ratings141K — better6.6K
Update frequencyEvery 4 weeksEvery 9 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
Best chart rank#132 — better—
DevicesiPhone, iPad, Apple TV, Apple Watch — betteriPhone, iPad, Apple Watch
Requires iOS17.016.6 — better
Further details — not scored
Size438 MB667 MB
Age rating4+4+
DeveloperAlarm.comLutron Electronics co., Inc.

Customer experience

Alarm.com

All ratings141,304 ratings
Positive93.9%
Neutral2.2%
Negative4.0%
Written reviews1,082 reviews
Positive23.0%
Neutral11.6%
Negative65.4%

Lutron App

All ratings6,584 ratings
Positive96.0%
Neutral1.2%
Negative2.8%
Written reviews291 reviews
Positive48.1%
Neutral10.0%
Negative41.9%

User reviews

Alarm.com

From 141K App Store ratings

What we love

  • 🚀 Fast and intuitive app
  • 🔒 Provides good security and monitoring
  • 👍 Easy to use and control home devices
  • 💡 Helpful for remote home management

Room to improve

  • 🐛 Frequent connectivity issues and app crashes
  • 🔋 Unreliable notifications and alerts
  • 👎 Poor customer service and technical support
  • 🕰️ Slow response times for arming/disarming

Lutron App

From 6.6K App Store ratings

What we love

  • 🚀 Reliable and flawless performance
  • 🔒 Secure and trustworthy system
  • 👍 Easy to set up and use
  • 👍 Convenient remote and voice control
  • 👍 Seamless integration with smart home platforms

Room to improve

  • 🐛 Frequent app crashes and freezes
  • 🔍 Outdated and unintuitive app interface
  • ⏱️ Slow app loading and device syncing
  • 🚫 Lack of widget support and iOS integration
  • 🔌 Compatibility issues with certain devices and bulbs

Bugs and requests

Alarm.com

Reported bugs

4 issues
  • Inconsistent display of system status
  • Inability to update WiFi settings remotely
  • Unexpected resets of user preferences
  • Delayed or missing video recordings

Requested features

4 requests
  • Customizable notification sounds
  • Ability to bypass specific sensors
  • Improved video quality and reliability
  • Integration with other smart home platforms

Lutron App

Reported bugs

4 issues
  • App fails to connect to Lutron system
  • Devices disappear from app after iOS updates
  • Inconsistent behavior with geofencing and motion sensors
  • Scenes and automations not working as expected

Requested features

6 requests
  • Add dark mode option
  • Improve app responsiveness and load times
  • Restore widget functionality for quick access
  • Expand customization options for rooms and schedules
  • Integrate more smart home platforms and voice assistants
Show 1 more
  • Provide better energy monitoring and usage tracking

In-app purchases

None

Alarm.com

No in-app purchases

None

Lutron App

No in-app purchases

Questions

Is Alarm.com free?
Alarm.com is free to download, with no in-app purchases.
Is Lutron App free?
Lutron App is free to download, with no in-app purchases.
Which has better reviews, Alarm.com or Lutron App?
Lutron App is rated higher. Alarm.com averages 4.7 out of 5 from 141K ratings, while Lutron App averages 4.8 from 6.6K ratings.
Do Alarm.com or Lutron App have ads?
Neither Alarm.com nor Lutron App shows ads.
Which is updated more often, Alarm.com or Lutron App?
Alarm.com ships an update every 4 weeks, and Lutron App every 9 days. Most recently, Alarm.com was updated on September 24, 2026 and Lutron App on September 23, 2026.

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