Used to be pretty good
Not sure what’s happened, but the app isn’t working the way it should. No longer will the fields populate when you open the app in scenes. The latest update claims the problem was fixed, but it wasn’t. Very disappointed.
Does this actually work well??
Like the app layout, but it never works. It’s always frozen, doesn’t show the switches I’ve added. Tried deleting and reinstalling app. Tried resetting the hub. Just always tells me to update Apple Home, which I’ve done and it still asks for it.
Response from developer
I'm sorry that you are experiencing this. We recently updated the app to address a freezing issue but it seems like you are already on that version. We would also like to help with the switches issue you are experiencing. Please contact systemsupport@lutron.com and reference case #05588889 so we can investigate.
Screen Freeze
My app has developed screen freeze and I cannot control my system from my phone. It is quite frustrating. It has worked ok for the past 3 years so I have no idea why it should happen now. I have contacted Lutron but no one has responded.
26.8.5 update
Since the update my scenes will not load This also happened to my business partner. Even rebooting the system does not help
Suddenly stopped working
It has been a great app but suddenly stopped working two days ago. Happened to the other user in my house. Deleted, re-installed, and it worked once, then stopped. You open it up and then the whole app freezes. Buggy software update, they messed up!
Used to love it
Now it takes 10 minutes to load and much faster to control manually. Bummed.
Freezes
Latest version of the app freezes all the time
Response from developer
Hi, so sorry to hear that you are experiencing an issue. We identified and fixed an issue with the app freezing in 26.9.0. Please update your app and let us know if you are are continuing to experience the issue by emailing systemsupport@lutron.com and referencing case #05588879
Why does it always freeze?!!!
This App use to work fine. However it now just freezes. I have deleted the App many times and reinstalled it. I rebooted the hub and still nothing. Was there a recent update that messed everything up??
App Was Great But Now Slow and Crashes
Want to register my dissatisfaction with recent changes made to the app. It takes forever to load and, with the recent updates, is crashing. What is going on? Don’t make changes that aren’t improvements. Reminds me of the Sonos app debacle. Get it together, Lutron.
New update buggy
Hi - new update is super buggy. App opens and is frozen, doesn’t load scenes. Need to keep quitting and restarting - eventually works after many tries. First time experiencing bug with app pls fix
Simple and effective
Been using this Casita system for 3 years. Been working great until this week. So I reinstalled the app and it seems to be working again.
New update freezes
For the last week to two weeks the app is freezing on me right after I open it and before it loads my lights. Deleting and reinstalling helps for a time or two.
Bullet proof
No matter how many more devices I add…they just work.
Freezes
The latest update causes app to continually freeze and can’t switch between device, screen or schedule. Tried deleting app and reinstalling but doesn’t fix. Sometimes reinstalling works then app freezes again
Response from developer
Hi, we are aware of an issue related to the screen freezing in the Lutron app and we are working on a fix. We are sorry for any inconvenience, if you would like more detailed information please reach out to systemsupport@lutron.com and reference case #05572456. Update: We have released an update that addresses the issue in 26.9.0. Please update and let us know if you are still experiencing the issue.
AI generated?
This app was once as solid as their light switches. Smooth, fast, and reliable, it was an excellent unifying control over the Caseta system. Now it crashes, freezes, or lags out constantly.
Best fix this quick.
Best fix this quick.
Updates mess up custom order of rooms!
This is the second or third time that an update has completely wiped out the custom order of my rooms! It takes forever to use the up/down arrows to move every single room to its position again. Why do you not have a drag and drop option to order them?!
Glitchy update
I wish I hadn’t updated the app. It doesn’t work as well now.
Everything no was great until now
Never had an issue. But now trying to setup a new switch nothing connects. The app just spins and does f— all.
530 MB!?
Why is this app taking up half a gig of storage? What 3rd party frameworks are spying on our networks? How can this app justify using this much storage?
The hardware is great. I’ve been pretty happy with the product. But I’m not cool with Lutron stealing half a gig of my storage. And a developer, there is NOTHING that justifies this must storage beyond either malware or just not caring enough about users to remove cruft.
The hardware is great. I’ve been pretty happy with the product. But I’m not cool with Lutron stealing half a gig of my storage. And a developer, there is NOTHING that justifies this must storage beyond either malware or just not caring enough about users to remove cruft.
Show more
Glitchy update
I wish I hadn’t updated the app. It doesn’t work as well now.
