Don’t do it.
Never got to use app. Never got to log in. Didn’t work. Called four times. No joy. First time said I had to wait 2 months for next issue to come out to get on app. I waited and still didn’t work. I wish there were negative stars to give.
App didn’t work so I cancelled my subscription
So disappointed that the app wouldn’t work after I paid for subscription, so I cancelled my subscription.
Great resource
The issues mentioned by others seem to be resolved. I love revisiting our home of 26 years in the photos and articles. Good job, Alaska Magazine!!
Waste of money
Absolute scam. I have called and emailed to get access only to be hung up on, told the issue was fixed, not responded to, and am left frustrated and out of money. Terrible! Such an amazing magazine only to have a dark cloud over them now by this scam.
Poor app support
Over a year trying to view my subscriptions and they try a new provider that can’t seem to get there head out of there a## and listen to the people
I have been trying to work with vender and they don’t even follow up with you for over a month
Same issue with iOS 8,9,10,11,12,and even 13
This is un reasonable and need to raise a fraud alert with the FCC, Apple and treasury
Let’s lite a fire under there a##
I love the mag. And am pi***d off that I cannot view them
Stay away until they get fixed!!!!!
I have been trying to work with vender and they don’t even follow up with you for over a month
Same issue with iOS 8,9,10,11,12,and even 13
This is un reasonable and need to raise a fraud alert with the FCC, Apple and treasury
Let’s lite a fire under there a##
I love the mag. And am pi***d off that I cannot view them
Stay away until they get fixed!!!!!
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CAUTION: Don’t Use APP
Subscribed to digital version of magazine. Received link to install app on Apple. Downloaded and tried plugging in user ID and Password. Got invalid acct. No response from developer or magazine customer support. Stick with Amazon for purchases and buy books on Kindle. This experience is disappointing and on top of that, company likes to foist auto renewal on customers.
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Why can’t I read it.
Subscribed, downloaded the App and can’t get past the first 8 pages. Asks me to Login or subscribe. I can’t get logged in. Doesn’t recognize me.
Not worth it
Got subscription in December and no new issues in the app. Emailed customer service in January and still haven’t got a response. Hopefully can contact a person to get a refund. Stick to buying the magazine in the store.
No new magazines since 1-1-2019
Sounds like lots of people are having this problem. Sad, and such a good magazine.
Was really enjoying reading this but no new issues
Haven’t been any issues since last year even though I have a 12 month subscription?
App stopped working
I love reading Alaska Magazine. However, since the release of the June 2017 issue, no new issues have shown up in the app version. Would love to see the issues I am paying for.
Really???
App retains the downloaded magazines on your iPad quickly becoming a memory hog. Cleared off the app and downloaded it again and it won't load at all now. No customer support available evidently.
Painful
Good printed magazine, but avoid online subscription. ITunes subcription more expensive than digital subscription on website that uses same app. Customer service is useless- I finally gave up on trying to get credit for an annual renewal that I paid for but never showed up. Monthly issue downloads are inconsistent- often not available until late in month. App last updated in 2014. Subscribe at your own risk. Not renewing again.
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Doesn't work
The app does NOT recognize my in app purchases, the Magazine phone-lady says not her problem, must be Apple's fault. The Magazine Facebook person responded once but gave no solution. The email contact never responded. So they have my $ and I have no access.
App now working again
The app is now working again, using iOS 8.1.2. I hope it continues to work; I have revised my review to reflect this.
It works!
Download the newest update ASAP!
Now I can get my Alaska fix even though I'm stuck outside!
Now I can get my Alaska fix even though I'm stuck outside!
Scam - Avoid!
App has been broken for months. Like all the other reviewers, I have paid for a magazine that I can't read. I've emailed their support staff multiple times but all they ever say is they are aware of the problem.
It's a magazine app, not a spaceship...it shouldn't take months to fix.
I will be filing for my refund with Apple.
It's a magazine app, not a spaceship...it shouldn't take months to fix.
I will be filing for my refund with Apple.
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Needs an update for IOS 8
Was great until IoS update. Their support just procrastinates. Can't even find route to ask ITunes for a refund after 90 days. The Alaska Magazine support page hasn't been updated since July 2013.
Nice cover, BUT . . .
can't read because it crashes EVERY time I try to open (turn to) page two.
Living with Bears is easier
Than getting this app to work. In the past 5 issues I've been able to successfully read/download ONE! App erased downloaded issues and won't download them at present.
