Awful. Do not download.
As others have said cancelling is a nightmare, they take money out without notifying. Really really poor service.
Buggy
Although this app looks pretty decent, it is extremely buggy. Screens become unresponsive and you have to quit out of it often. I would hate to pay money for this. Where is the support to fix this? Would not recommend,
Suspicious… bad customer service, hard to cancel (don’t do their free trial!!!!)
I tried to find how to cancel the subscription (it wasn’t in the usual place where app payments are, they sneakily do it through their own site, which is dodgy as hell) & then ended up getting charged. Very annoying (& we barely used the app, don’t think my kid learnt a thing) I’m someone who watches every pound spent & I feel robbed
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Good so far but keeps crashing!
My daughter is enjoying the game so far but we only started using it today and it’s frozen 4 times in less than 2 hours and she’s lost her progress. We have a new iPad Pro so it must be the app itself. Disappointing!
Be careful with free trial!!!!
I downloaded this app for the free trial and we were not using it, when I tried to cancel the app they offered me an extended free trial which we still didn’t use. Unfortunately I was caught out with no reminder the trial was over and as I wasn’t using the app I had forgot all about it. By the time I noticed the advisor told me I had paid over £200 for the app and it was my own fault for not cancelling the app-which I initially tried to do! Very disappointed in the customer service and trickery in what could be a great app for children’s learning.
After the reply from customer service I still feel like I was tricked onto keeping the app and lost quite a bit of money.
After the reply from customer service I still feel like I was tricked onto keeping the app and lost quite a bit of money.
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