I paid for no ads. 9$ to be exact because the ads were so excessive it was driving me nuts. Well, they still give me ads. Then I go to the restore purchases option and they ask for me to type in my password. I thought nothing of it and did it. Now I realize that was probably stupid. It’s usually the pop up at the bottom that wants my Face ID but this one was different and made me type it. Oh and it still didn’t restore. I went to their Reddit page and searched the forum and this exact issue has been being reported for at least a year if not more. So either the developers don’t care enough to fix it and still charging 9$ for their app that is already offered elsewhere for free, or they are truly doing it to take your money and take your password. Either way it’s deceptive. How can you even offer this option if you know it doesn’t work properly? On top of that they don’t make the app eligible for a refund so my only option was to report potential fraud or scam. And then I had to change my password which as we all know is a pain to deal with.
Pretty disgusting if you ask me.
Show more
Response from developer
Hello. Restoring purchases is processed through Apple interface, we have nothing to do with it. Game does not support login / password functionality, all is done through Apple / Meta. If they ask you to enter your password using popups that are confusing for you - please contact their support. And restore purchase functionality does not refund the purchase, not sure what you were trying to achieve with it (it restores non-consumable purchases within Apple account if app lost it / you lost your in-app account). We do not ask for passwords anywhere.
Regarding Reddit - there are 2 posts total mentioning issues with No Ads, both users got help. With 200k downloads.
if you have issues - please post on Reddit or sent us an email to contact@hostailegames.us with your in-game user ID (which as far as i can see you never did). We will check what happened. Pretty misleading feedback