Very Poor actions to register to the app
Good
Response from developer
Thank you for the rating. You can either use mobile or email as your user name.
Doesn’t do what it says
The next time i got a scan, I never got a notification, and the scan/report has not appeared in the app for me to view, I rang I-med and they said the scan was reported and sent same day as it was taken. I can’t access it.
Not a good app.
Response from developer
Sorry to hear that. Apologies for the inconvenience. There was a technical issue with the PACS we query from that is causing delays with images coming online. I Med have advised us that it has been resolved now. Please raise a ticket through the patient portal or send us an email at support@zedtechnologies.com.au and we can sort this for you
Caught in a loop
Reports are not uploaded automatically
Response from developer
Hi There. Details are requested in order to confirm we're speaking to the right person for privacy reasons. Some clinics also have a set delay before you're allowed to view your report which is imposed by the clinic themselves. We're more than happy to review this case for you if you can please email us at patient.portal@alfred-imaging.com.au




