AlgaPSA Mobile
Ticketing
About
Manage client tickets, track billable time, and view assigned tasks from anywhere. This app is designed for IT service professionals to streamline their workflow on the go. Respond to client requests and stay updated with key business metrics.
What's New in AlgaPSA Mobile
1.6.4
October 14, 2026
Timers you can pause Running timers can now be paused and resumed. When you stop a timer, the summary shows time tracked across segments, so paused time is never billed. Timers can also be discarded when no time entry is needed. Cc and Bcc on ticket replies Add Cc and Bcc recipients when replying to a ticket. Start typing a name to pick from the client's contacts, or enter any email address. Recipients appear on each comment. Project tasks Logging time against a task now uses the service inherited from its phase or project, and the task screen shows the start date. User Activities Your default group is honored, so unpinned items land where you expect. Also in this release Clearer messages when a time sheet is already submitted or approved, or when another timer is still open. Stability and performance improvements.
MoreSubscriptions & In-App Purchases
AlgaPSA Monthly
AlgaPSA account - manage tickets & track time on iOS.
FAQ
What is AlgaPSA Mobile?
AlgaPSA Mobile is the companion app for the AlgaPSA Professional Services Automation platform. It allows IT service professionals to manage client tickets, track billable time, and view assigned tasks on their mobile devices.
How much does AlgaPSA Mobile cost?
The AlgaPSA Mobile app itself is free to download. However, it requires an AlgaPSA subscription, with the 'AlgaPSA Monthly' plan costing $14.99 per month for individual operators. Enterprise plans are provisioned via the web.
What devices does AlgaPSA Mobile support?
AlgaPSA Mobile is available for iPhone, iPad, and iPod devices. It is designed to work across Apple's mobile ecosystem.
How do I manage my AlgaPSA subscription?
Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. You can manage or cancel your subscription directly within your Apple ID Settings.
Is AlgaPSA Mobile suitable for teams?
Yes, AlgaPSA Mobile is designed for individual MSP operators and also supports team members using Enterprise Plans (Pro or Premium). Team members can sign in via SSO (Microsoft or Google) or Sign in with Apple.
What is the update frequency for AlgaPSA Mobile?
The latest version, 1.2.0, was released on June 17, 2026, indicating active development. Users can expect regular updates to improve functionality and address any issues.
Does AlgaPSA Mobile have ads?
No, AlgaPSA Mobile does not contain advertisements. The app is free to download and relies on its subscription model for revenue.
What are the privacy and terms of use for AlgaPSA Mobile?
AlgaPSA Mobile adheres to a privacy policy available at https://algapsa.com/static/privacy_policy and a Terms of Use (EULA) at https://algapsa.com/static/master_terms.
