Good app but signs out too soon
This is a very good mobile app. It does pretty much everything that the full version does unfortunately, it signs out very frequently. You’ll scan a QR code and then it signs out the next day. What’s really annoying is it still send notifications to your phone, but then when you click on it, it says you need to sign in. This defeats the purpose if you’re away from your computer and can’t scan the QR code..
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One of the better mobile rmm apps
Effective ticket management, but the remote management tools could be enhanced. Expanding the support options would be beneficial. Remote PowerShell capabilities would be particularly valuable.
Nice app compared to others.
Decent rmm app when compared to what’s available from other rmm competitors. Also happy to see it getting regular updates, will only continue to get better.
Stay Far Away
Run away from this shady company. Sales guys are incredibly rude and pushy. Could barely understand them. They use OpenAI which could pose as a risk for your client’s information.
It’s getting there!
The I.T. Company I work for migrated over to SuperOps about 6-7 months ago. So far, we’ve been very impressed. Initially, there was some trepidation about switching to an RMM platform that was newer and less-established. However, it seemed the team that was developing it was incredibly responsive and dedicated, and after talking with them, we felt confident in their ability to deliver a quality product. Initially, it was missing some features we liked, but over the last half year they’ve added pretty much all of them, and more! The app itself has gained a ton of functionality, and the quick responses of the team (plus their wealth of knowledge and ability to add features we request) has given us the best RMM experience we’ve ever had. Very impressive, eager to see how much better it’ll keep getting, and happy we switched to them!
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