Buggy
Just a very buggy app. Doesn’t show much. Remote take control is just horrible. The mouse jumps all over, can’t click if you accidentally type wrong password. Slow and buggy.
All their apps severely outdated
The main app last updated 8 months ago. The other apps that could be useful updated 2+ years ago. Totally unacceptable for as much as we the MSP pays for their services. Totally unacceptable! Barely and I mean it when I say barely functional for half the things I need it to do.
Not useful
Other than being able to remote into a machine there isn’t much use to this.
Unusable
Horrendous performance as far as take control goes.
Don’t bother
If you are making a decision to use this RMM because they have an iPhone app, run. Run. Fast. It doesn’t work. It hasn’t been updated in years. Basic functionality is broken. And that’s if you can even log into it.





