MFA Bug
When I enter user and password on IOS 17, as soon as I get to the MFA code, I open my Authenticator on the same phone and the app is back at square one asking me for username and password. Fix this.
Major Improvements / Solid Mobile App
The Take Control console app for iOS works pretty well now as of August 5th, 2023.
I appreciate the pull-down quick access keyboard functionality from the top. It’s implemented in a way that doesn’t take up much screen real estate.
It connects to my client system and gives me quite a robust set of tooling and it reconnects on reboot. What’s more is that it’s the first mobile remote takeover app that I can stomach.
This is awesome for MSPs or IT pros on the go. I believe this would be best experienced on a large format tablet given the nature of the app.
Keep up the great work. Your almost at 5 stars for me personally. That is many miles ahead of where the app started development.
I appreciate the pull-down quick access keyboard functionality from the top. It’s implemented in a way that doesn’t take up much screen real estate.
It connects to my client system and gives me quite a robust set of tooling and it reconnects on reboot. What’s more is that it’s the first mobile remote takeover app that I can stomach.
This is awesome for MSPs or IT pros on the go. I believe this would be best experienced on a large format tablet given the nature of the app.
Keep up the great work. Your almost at 5 stars for me personally. That is many miles ahead of where the app started development.
Show more
Horrible and never updated
How is it that we pay Solarwinds thousands per month and they give us this awkward app that doesn’t allow side movement? It’s useless and rarely updated. I’ve complained multiple times about it and they’ve done nothing to resolve the issues. We all need to use our phone to remotely connect and this app makes it impossible. Toting a laptop is required if you subscribe to NAble or Take Control. Look at other solutions if you want convenience. This is by far the worst remote control app available and we’ve used them all over the last decade.
Show more
Cannot Login w/ 2FA
Cannot try or use this app, tried from different phones with the same result. I type my credentials and prompts for my 2FA code in which once typed in and click on login, it will attempt to log in and stop.
Works well
Seems like the previous reviewer didn’t even try.
This works very well - as well as any remote management product works on an iPhone screen. Yes, it’s small because the iPhone screen is small - you can zoom just like any iPhone app. You don’t get a mouse because the iPhone doesn’t have a mouse - but you can treat it like a touch screen or have touch pad like control. Everything is there. I can connect to any of my remote computers from the road, the baseball stadium, whatever and provide remote support - including chat and system controls, registry editing, forced reboots … all the same control provided by the PC/Mac client for Take Control. Good product and stable.
This works very well - as well as any remote management product works on an iPhone screen. Yes, it’s small because the iPhone screen is small - you can zoom just like any iPhone app. You don’t get a mouse because the iPhone doesn’t have a mouse - but you can treat it like a touch screen or have touch pad like control. Everything is there. I can connect to any of my remote computers from the road, the baseball stadium, whatever and provide remote support - including chat and system controls, registry editing, forced reboots … all the same control provided by the PC/Mac client for Take Control. Good product and stable.
Show more
