MSP Manager vs SuperOps
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MSP Manager
Manage IT support tickets and customer information remotely. Create helpdesk tickets quickly, review your schedule, and track time and expenses while on the move.
- Create helpdesk tickets
- Access customer information
- Track time and expenses
- Review schedule
- Organize business remotely
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IT service doesn’t just happen from your desk. The MSP Manager mobile app provides an easy way to manage support tickets and access customer information on the go. This app allows you to support your customers and organize your business wherever you are: - Create helpdesk tickets in seconds, not minutes - Review your schedule and access customer information - Track time and expenses on the go
SuperOps
Manage IT operations remotely with this app. Create and update tickets, manage projects, and initiate remote sessions for troubleshooting. Log time accurately and view client and user details on the go.
- Ticket management
- Project and task management
- Remote session initiation
- Script execution for remediation
- Time logging
- Asset, client, and user details
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The SuperOps mobile app has everything you need to manage IT operations on the go. Stay in control of your clients' and users' devices from anywhere — whether you're commuting, working onsite, or simply AFK. Here's what MSPs and IT teams can do with the SuperOps mobile app: Create, view, update, reply to, and close tickets Manage and create projects, tasks, and milestones Initiate remote sessions to troubleshoot issues, run scripts for remediation, and resolve alerts Log time accurately on the fly when working onsite View granular asset, client, and user details [:mav: 1.5.2]
Screenshots
Verdict
The clearest difference is review sentiment: SuperOps at 67% against MSP Manager's 17%. SuperOps also leads on rating (4.3 vs 3.6) and update cadence (every 2 weeks vs every 6 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SuperOps holds the better App Store score, 4.3 against 3.6. Both are backed by a comparable volume of ratings — 31 and 15 respectively. Written reviews point the same way: 17% of MSP Manager's written reviews are positive against 67% of SuperOps's.
MSP Manager ships an update every 6 months, SuperOps every 2 weeks. The most recent releases landed on October 1, 2026 and October 13, 2026 respectively.
| Parameter | MSP Manager | SuperOps |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (31 ratings) | 4.3 (15 ratings) — better |
| Positive reviews | 16.7% of reviews | 66.7% of reviews — better |
| Number of ratings | 31 — better | 15 |
| Update frequency | Every 6 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 104 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | N-able Technologies Inc. | Superops Inc. |
Customer experience
MSP Manager
SuperOps
In-app purchases
MSP Manager
No in-app purchases
SuperOps
No in-app purchases
