MSP Manager vs Syncro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MSP Manager
Manage IT support tickets and customer information remotely. Create helpdesk tickets quickly, review your schedule, and track time and expenses while on the move.
- Create helpdesk tickets
- Access customer information
- Track time and expenses
- Review schedule
- Organize business remotely
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IT service doesn’t just happen from your desk. The MSP Manager mobile app provides an easy way to manage support tickets and access customer information on the go. This app allows you to support your customers and organize your business wherever you are: - Create helpdesk tickets in seconds, not minutes - Review your schedule and access customer information - Track time and expenses on the go
Syncro Mobile
Manage tickets, access devices remotely, and communicate with clients directly from your mobile device. This app provides essential tools for field service professionals to organize their day and resolve issues efficiently.
- Ticket management
- Remote access
- Customer communication
- Schedule organization
- RMM alert visualization
- Time tracking
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With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.
Screenshots
Verdict
The clearest difference is rating: MSP Manager at 3.6 against Syncro Mobile's 2.5. Syncro Mobile's advantage is update cadence (every 3 weeks vs every 6 months) and review sentiment (25% vs 17%). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MSP Manager holds the better App Store score, 3.6 against 2.5. Both are backed by a comparable volume of ratings — 31 and 23 respectively. Written reviews complicate that: 17% of MSP Manager's written reviews are positive against 25% of Syncro Mobile's, so the app with the better star average is not the one people write more warmly about.
MSP Manager ships an update every 6 months, Syncro Mobile every 3 weeks. The most recent releases landed on September 12, 2026 and August 29, 2026 respectively.
| Parameter | MSP Manager | Syncro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (31 ratings) — better | 2.5 (23 ratings) |
| Positive reviews | 16.7% of reviews | 25.0% of reviews — better |
| Number of ratings | 31 — better | 23 |
| Update frequency | Every 6 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 104 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | N-able Technologies Inc. | Servably, Inc |
Customer experience
MSP Manager
Syncro Mobile
In-app purchases
MSP Manager
No in-app purchases
Syncro Mobile
No in-app purchases
Questions
Is MSP Manager free?
Is Syncro Mobile free?
Which has better reviews, MSP Manager or Syncro Mobile?
Do MSP Manager or Syncro Mobile have ads?
Which is updated more often, MSP Manager or Syncro Mobile?
Other comparisons
