SuperOps vs Syncro Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SuperOps
Manage IT operations remotely with this app. Create and update tickets, manage projects, and initiate remote sessions for troubleshooting. Log time accurately and view client and user details on the go.
- Ticket management
- Project and task management
- Remote session initiation
- Script execution for remediation
- Time logging
- Asset, client, and user details
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The SuperOps mobile app has everything you need to manage IT operations on the go. Stay in control of your clients' and users' devices from anywhere — whether you're commuting, working onsite, or simply AFK. Here's what MSPs and IT teams can do with the SuperOps mobile app: Create, view, update, reply to, and close tickets Manage and create projects, tasks, and milestones Initiate remote sessions to troubleshoot issues, run scripts for remediation, and resolve alerts Log time accurately on the fly when working onsite View granular asset, client, and user details [:mav: 1.5.2]
Syncro Mobile
Manage tickets, access devices remotely, and communicate with clients directly from your mobile device. This app provides essential tools for field service professionals to organize their day and resolve issues efficiently.
- Ticket management
- Remote access
- Customer communication
- Schedule organization
- RMM alert visualization
- Time tracking
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With ticket management, remote access, and customer communications built right in, Syncro XMM™ Mobile Ticketing app provides you with all the essential tools you need in the field. This app is free to use for all Syncro XMM™ users. Features: Organize Your Day: Easily visualize and plan your schedule. Keep track of appointments, view RMM alerts, and chat directly with customers. Powerful Ticket Management: Add, edit, and resolve tickets with ease. Efficiently manage time tracking and add materials used while on the move. Seamless Remote Access: Operate remotely with our integrated remote access feature, allowing you to be in two places at once.
Screenshots
Verdict
The clearest difference is rating: SuperOps at 4.3 against Syncro Mobile's 2.5. SuperOps also leads on review sentiment (67% vs 25%) and iOS requirement (13.0 vs 15.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SuperOps holds the better App Store score, 4.3 against 2.5. Both are backed by a comparable volume of ratings — 15 and 23 respectively. Written reviews point the same way: 67% of SuperOps's written reviews are positive against 25% of Syncro Mobile's.
SuperOps ships an update every 2 weeks, Syncro Mobile every 3 weeks. The most recent releases landed on September 9, 2026 and August 29, 2026 respectively.
| Parameter | SuperOps | Syncro Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (15 ratings) — better | 2.5 (23 ratings) |
| Positive reviews | 66.7% of reviews — better | 25.0% of reviews |
| Number of ratings | 15 | 23 — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 72 MB | 40 MB |
| Age rating | 4+ | 4+ |
| Developer | Superops Inc. | Servably, Inc |
Customer experience
SuperOps
Syncro Mobile
In-app purchases
SuperOps
No in-app purchases
Syncro Mobile
No in-app purchases
