SyncroMSP vs SuperOps
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SyncroMSP
Manage your managed services business on the go. This app allows field technicians to handle tickets, invoices, and time tracking. Quickly check in and out of jobs, upload attachments, and process payments from anywhere.
- Ticket management
- Invoice processing
- Payment collection
- Field job check-in/check-out
- Time tracking
- Attachment uploads
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Syncro is your all-in-one platform for managing your managed services or similar business. Our (Lite) app enables you to work on tickets and invoices and more from the field. Quickly look up any of your open invoices, select a payment method, and take payment. You can use this as a field technician now too - one-tap "check-in" and "check-out" of a field job, upload attachments, and track time spent on tasks with ease. This app is free to use for all Syncro users.
SuperOps
Manage IT operations remotely with this app. Create and update tickets, manage projects, and initiate remote sessions for troubleshooting. Log time accurately and view client and user details on the go.
- Ticket management
- Project and task management
- Remote session initiation
- Script execution for remediation
- Time logging
- Asset, client, and user details
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The SuperOps mobile app has everything you need to manage IT operations on the go. Stay in control of your clients' and users' devices from anywhere — whether you're commuting, working onsite, or simply AFK. Here's what MSPs and IT teams can do with the SuperOps mobile app: Create, view, update, reply to, and close tickets Manage and create projects, tasks, and milestones Initiate remote sessions to troubleshoot issues, run scripts for remediation, and resolve alerts Log time accurately on the fly when working onsite View granular asset, client, and user details [:mav: 1.5.2]
Screenshots
Verdict
The clearest difference is review sentiment: SuperOps at 67% against SyncroMSP's 7%. SuperOps also leads on rating (4.3 vs 1.3). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
SuperOps holds the better App Store score, 4.3 against 1.3. Both are backed by a comparable volume of ratings — 13 and 16 respectively. Written reviews point the same way: 7% of SyncroMSP's written reviews are positive against 67% of SuperOps's.
SyncroMSP ships an update every 3 weeks, SuperOps every 2 weeks. Both last shipped on November 3, 2026.
| Parameter | SyncroMSP | SuperOps |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (13 ratings) | 4.3 (16 ratings) — better |
| Positive reviews | 6.5% of reviews | 66.7% of reviews — better |
| Number of ratings | 13 | 16 — better |
| Update frequency | Every 3 weeks | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.4 — better | 13.0 |
| Further details — not scored | ||
| Size | 21 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | Servably, Inc | Superops Inc. |
Customer experience
SyncroMSP
SuperOps
Bugs and requests
SyncroMSP
Reported bugs
28 issues- UI crashes in a loop after signing in
- FaceID broke on latest iOS
- App freezes every time
- Cannot create a new ticket
- Signed out every single day
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- Same device listed multiple times
- Remote access not working
- Endless loading loop on new app version
- App immediately logs out after signing in
- Won't stay unlocked for more than .02 seconds
- App doesn't even open
- Login loop, crashes back to face recognition
- Application does not function with iOS 16.1 or iOS 16.2 beta2
- Cannot create tickets in v2.1.14
- Assets listed as offline and slow to load
- Loads to blank white screen
- App locks up all the time
- Notification for ticket leads to blank screen
- App hasn't been updated in 6 months
- Cannot open a ticket from the notification
- Fails to load or results are inaccurate
- Updated app does not launch on iOS 12 or 13
- Cannot delete tickets or mark them as spam
- Appointments are read only
- Cannot create new appointments on the go
- No notifications for new tickets
- Cannot remote connect on iPad Pro
- Assets are pretty much view only
Requested features
8 requests- Dark mode
- Organize companies by logos
- Asset list first in company view
- Remote access
- More options for the app
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- All documentation features
- Add contact to a ticket
- Reminders tab
SuperOps
Not enough reviews yet to summarise bugs or requests.
In-app purchases
SyncroMSP
No in-app purchases
SuperOps
No in-app purchases
