The camera doesn’t work
Response from developer
Thank you for your feedback. However, we'd like to clarify that our app does not include any such camera functionality as of writing this - progress photos are added exclusively through your device's built-in photo library or camera, not through any custom in-app camera. There is no in-app camera to "not work." If you're confusing us with another app, we understand, but we want to make sure other readers have accurate information. If you do have a genuine issue, we'd love to help - please do reach out to us with more details.
Spamming to buy plus
Response from developer
We appreciate you taking the time to leave a review. To clarify for anyone reading: our app does include a clearly visible "Skip" button on the screen mentioned. It has been there since launch and is easy to find. We'd never force anyone into a purchase - the app is fully usable for free. Maybe you're confusing it with another app. If you experienced something different, we'd genuinely like to understand what happened 🙇♂️ Please don't hesitate to contact us so we can look into it.
Not impressed
Overall, it has potential, but in its current state it doesn’t feel polished enough to justify the cost.
Response from developer
Thanks for the feedback. We do want to clarify one important point: TrayTrack is not a "paid app" - all the core features of TrayTrack are free to use without limits. Regarding the timer: the break button pauses your wear-time tracking when you remove your aligners. This approach has been well received by our users, but we're always looking to make things even clearer. We welcome specific suggestions, so if you're having trouble with any feature, please reach out to us - happy to walk you through it and take your feedback into account for future updates.
