The App is BAD!
The main problem I have with this app is that every single time I click on the icon to enter my app I am forced to reset my password.
If at my . desktop, I do not have to do that. It's online banking, but this app is not the same and it is horrible because as you can imagine I have confused my passwords with the constant password reset.
The facial recognition is a joke. Once set up I should go directly to my account, that doe's not work either.
No option for Zelle. (This is way over due!)
Unable to take a photo of a check and make a deposit with your phone that's something else you at ALIVE need to add to your app.
Please correct those bugs. Thank you.
If at my . desktop, I do not have to do that. It's online banking, but this app is not the same and it is horrible because as you can imagine I have confused my passwords with the constant password reset.
The facial recognition is a joke. Once set up I should go directly to my account, that doe's not work either.
No option for Zelle. (This is way over due!)
Unable to take a photo of a check and make a deposit with your phone that's something else you at ALIVE need to add to your app.
Please correct those bugs. Thank you.
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Horrible app
Everything is horrible on this app first time sign, Mobile app was deleted by accident try go back put mobile app back on can't replace back this just stupid.
Worst App
Every time when I try to login thru the app, it prompted me to change my password over and over again. I will just login to the website and never use the app, until they fix the issue.
Horrible App!
I’ve been with this bank for almost 20 years and this is by far the worst application ever used to access my accounts! It takes more time to get into my accounts through the app than it would just simply calling the bank! Why they decided to upgrade to this I will never understand
Response from developer
We are so sorry to hear that you are experiencing slowness while accessing our mobile app. Our team really appreciates that feedback and strives to continuously make improvements that will enhance our members experience. Although we were unable to recreate this particular issue at this time, it has been reported to our developers for review. Thank you very much for your long-time membership with Alive CU, we truly appreciate it.
Ugghhh
The fact that I have to login every time I come to this app it’s annoying y’all need to fix it or put it back how it was because there was no problem the first time I have never had a problem with this app until the most recent update. Like come on how long do we have to deal with these problems





