So disappointed!
Really? Not just once…but twice since I have become a monthly subscriber. NO Soap! None! And no treats. So sad and disappointed. Not at all satisfied with how this unit is being maintained.
Can’t renew a cancelled membership
I’ve tried several times to reactivate my account for member washes, but can’t do it. Disappointing.
Like hotel California…
I joined the membership and only used the wash twice - one of which the dryer didn’t work and the owner/support didn’t get back to me for several days. Decided the punchcard-style plan is a better fit. But there’s no way to cancel the membership the app. Went to delete my card - no way to delete a card. Went to the messages - messages are one way. Seems a bit questionable business practices to me…
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Location moved from Winfield IN without notice. The app has no way to cancel the membership
They move the location without any prior notice. There’s no way to cancel the membership in the app. Very disappointing. Feels like a scam.
Great app!
App is easy to navigate, I showed up, checked in and got to grooming really fast. Kiosk had no issues connecting to my app at all either!





