Good app
Response from developer
We completely understand your concern and sincerely regret any inconvenience you may have faced. At ALLEN, we are continuously striving to refine the doubt-solving experience so that every student receives quicker, more accurate, and direct responses without unnecessary steps or delays. Your feedback plays a vital role in helping us identify gaps and make meaningful improvements that benefit not only you but also thousands of other learners using the platform. To help us investigate this further and provide you with the right resolution, we kindly request you to share your registered details along with relevant query screenshots at wecare@allen.in (please mention APPSTORE in the subject line) or connect with us at 0951-3736499. Our team will ensure the matter is reviewed thoroughly and addressed with priority. Your input truly matters to us, and with your continued support, we are committed to delivering a smoother, faster, and more reliable doubt-clearing experience in the days ahead.
This is superb and covers almost the entire syllabus for the jee exam however…
However, in some of the pre-recorded practice question lectures, the teachers use concepts that are taught later in the series. This makes it difficult to solve those problems until that particular topic is actually covered.
Overall, it is a very supportive platform for students. I would like to request the Allen team to add an 'Ask a Doubt from a Teacher' feature. While the AI is decent, interacting with a real teacher allows us to explain our exact weak spots so they can address them directly.
One final drawback is that the package lectures are a bit out of order, which is why I have to use my one-year-old Allen account to watch them sequentially.
Thanking the Allen team for providing such a wonderful learning experience!
Weak in science and sst
Since then I have not faced any issue in these subjects and recently got 10/10 in these subjects . It is a great and productive app for students . There is no chance for doubts with their AI and video lessons .
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I did Email the team. I emailed a long para about why landscape mode is absolutely needed
They asked my class details(my identity)
I asked why its needed
Then they THREATENED me in a polite way to not email them again as they wont reply to me now.
Also on March 25, tons of paid reviews were added to this app. So yeah dont go on reviews guys.
I’ll delete this review once landscape mode is added. Thankyou.
Response from developer
Hi, we understand your frustration and appreciate you sharing this feedback honestly. We’ve received similar requests regarding landscape mode, and the feedback has already been shared with the concerned team for consideration. We also understand your point about not wanting to go through additional email/call steps for a general feature request. Feedback like this helps us prioritize improvements better, and rest assured, we’ve noted your concern. Thanks for taking the time to share it.
Landscape is an problem.
I highly recommend the Allen team to do something about this, because watching the lectures, giving test or anything is much more suitable in landscape, so please help me by resolving this issue, if its from ur end please check it and if something is wrong from my side please acknowledge me with the same.
Expect the resolution soon.
Response from developer
Hi Vihaan! Sorry for the inconvenience caused. We understand the importance of a seamless experience on the app. Our team is currently working on resolving this issue and improving the experience. Appreciate your patience. For other concerns/suggestion email us at wecare@allen.in with "APPSTORE" in subject line or call 0951-3736499.
