.
I did Email the team. I emailed a long para about why landscape mode is absolutely needed
They asked my class details(my identity)
I asked why its needed
Then they THREATENED me in a polite way to not email them again as they wont reply to me now.
Also on March 25, tons of paid reviews were added to this app. So yeah dont go on reviews guys.
I’ll delete this review once landscape mode is added. Thankyou.
Response from developer
Hi, we understand your frustration and appreciate you sharing this feedback honestly. We’ve received similar requests regarding landscape mode, and the feedback has already been shared with the concerned team for consideration. We also understand your point about not wanting to go through additional email/call steps for a general feature request. Feedback like this helps us prioritize improvements better, and rest assured, we’ve noted your concern. Thanks for taking the time to share it.
Landscape is an problem.
I highly recommend the Allen team to do something about this, because watching the lectures, giving test or anything is much more suitable in landscape, so please help me by resolving this issue, if its from ur end please check it and if something is wrong from my side please acknowledge me with the same.
Expect the resolution soon.
Response from developer
Hi Vihaan! Sorry for the inconvenience caused. We understand the importance of a seamless experience on the app. Our team is currently working on resolving this issue and improving the experience. Appreciate your patience. For other concerns/suggestion email us at wecare@allen.in with "APPSTORE" in subject line or call 0951-3736499.
.
I did Email the team. I emailed a long para about why landscape mode is absolutely needed
They asked my class details(my identity)
I asked why its needed
Then they THREATENED me in a polite way to not email them again as they wont reply to me now.
Also on March 25, tons of paid reviews were added to this app. So yeah dont go on reviews guys.
I’ll delete this review once landscape mode is added. Thankyou.
Response from developer
Hi, we understand your frustration and appreciate you sharing this feedback honestly. We’ve received similar requests regarding landscape mode, and the feedback has already been shared with the concerned team for consideration. We also understand your point about not wanting to go through additional email/call steps for a general feature request. Feedback like this helps us prioritize improvements better, and rest assured, we’ve noted your concern. Thanks for taking the time to share it.
Highly recommended!
Response from developer
Hi, thank you for the kind words and the 5-star rating. Glad to hear the lessons are helping make topics like trigonometry and algebra easier to understand. Wishing you all the best with your Class 10 preparation—keep going! If you ever feel there’s a feature we can add, an improvement we can work on, or anything else that could make your learning smoother and more enjoyable, we’re always here to listen. You can reach out to us anytime at wecare@allen.in or connect with us directly at 0951-3736499.
Truly amazing app with outstanding features
What I really liked is how structured and disciplined the entire learning experience feels—just like classroom coaching, but from home. The faculty explanations are clear, concept-focused, and easy to follow even for tough topics.
The practice system is a big plus—regular tests, detailed solutions, and performance analysis actually help you understand where you’re going wrong instead of just giving marks. The doubt-solving feature is also quite responsive, which makes self-study much more effective.
The app interface is smooth and user-friendly, so you don’t waste time figuring things out. Plus, recorded lectures are a lifesaver—you can revise anytime at your own pace.
Overall, it’s a complete package for serious aspirants who want quality guidance, consistency, and results. Definitely worth it 👍
Response from developer
We're thrilled to receive your fantastic review! Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further feedback or questions, feel free to write to us at wecare@allen.in or call us on 0951-3736499.
Some parts left to concentrate upon
UPDATE: ONE MORE PROBLEM…The live feature is awful..suppose if a student due to some reasons joins the class 10 mins late…the student will miss the entire 10 mins nd will have to wait for the class to end and some additional time to get the recording…instead just provide the previous and forward frature n…it’ll be so helpful
Response from developer
We regret the delay in getting back to you and truly appreciate the time you’ve taken to share such detailed feedback with us. Insights like yours are extremely valuable in helping us improve the overall learning experience for our students. Your concern about enabling landscape mode beyond live classes has been carefully noted and forwarded to our product team for evaluation in upcoming updates. We want to ensure that your learning journey is as comfortable and flexible as possible, and your suggestion plays a key role in that process. As for the mic interruptions during sessions, we completely understand how disruptive this can be. If the problem continues, we kindly request you to share your registered details along with a short screen recording of the issue at wecare@allen.in (please mention “APPSTORE” in the subject line for quick reference), or you may also reach out to us directly at 0951-3736499. This will allow our technical team to investigate the matter more thoroughly and provide you with a prompt resolution. Thank you once again for bringing this to our attention. Your patience and cooperation mean a lot to us, and we remain committed to ensuring that your experience with ALLEN is smooth, reliable, and enriching.
Great App for JEE prep, with few points to work on
1. PDF Viewer - This is the most annoying part of the app since the scrolling is very buggy and zoom in and zoom out completely messes up the location.
2. Organisation - There are great video lectures by the Allen faculty but many a times they are really inaccessible as one has to manually search for the particular lecture if it is not present within the chapter heading (like Isomerism is a big topic with around 8-9 lectures but not grouped under any chapter heading)
3. Doubts - Doubts take a really long time to get clarified and the AI is really not helpful especially when it comes to Advance Level Problems.
4. Custom Practice - The questions are not grouped according to difficulty well. Hard has many mains level questions and Easy sometimes gives quite difficult questions. Also, SRG questions should be kept in the custom practice as well.
5. Login issues - For unknown reasons, the app often gets signed out or crashes altogether.
6. Improve iPad support - The app just does not work in Landscape mode on iPad or any other device.
Once fixed, the app will be a great help for students.
Response from developer
Hi Soumil! Thank you for the 4-star rating and for taking the time to share such detailed feedback. We’re glad the app and video lectures are helping you with your preparation. We’ve noted your points on the PDF viewer, lecture organisation, doubt resolution, custom practice, login issues, and iPad support—this is very helpful and will be shared with the product team for improvement. If you’re facing any of these issues actively, please share your details/screenshots with us at wecare@allen.in or call 0951-3736499 so we can assist you faster. Thanks again for your support and for helping us improve.
Worst
So if there is any possibility that you can get admission in a normal college, I would go with the college
Response from developer
We sincerely apologize for the delay in our response and regret the experience you’ve described. We understand how important timely communication and scheduling are for students. If you are still facing these concerns, we request you to share your registered details along with any relevant information or recordings so we can review the matter closely. Please write to us at wecare@allen.in mentioning “APPSTORE” in the subject line or contact 951-3736499, and our team will assist you further.
Trouble
Response from developer
Sorry to hear that, Aayush! We understand how frustrating it can be when the app doesn’t function smoothly. To help resolve this, please ensure that both your app and device operating system are updated to the latest available versions. You may also try switching to a different network—such as another Wi-Fi connection or mobile data—to check whether the issue is network-related. If the problem continues even after these steps, kindly share a short screen recording along with your registered details at wecare@allen.in (mention “PLAYSTORE” in the subject line), or you can call 951-3736499. Our team will be happy to investigate this further and assist you promptly.
Great materials weak teaching
But the teaching quality is inconsistent. A few teachers are excellent, while many struggle to explain concepts properly. Since students can’t switch teachers easily, it becomes frustrating when most of the class feels wasted.
Another big issue is language use. Teachers often switch suddenly to Hindi, or use broken English and even make up words. This confuses students and spreads wrong habits. For an institute of this level, I expected more clarity and professionalism in communication.
Allen has the resources and potential to be the best, but unless the teaching quality and language standards are improved, students are forced to rely on self-study with their materials instead of the classroom experience.
Response from developer
Hey! We’re truly sorry to hear about the challenges you’ve faced with our services. Your learning experience matters deeply to us, and we want to ensure that every lecture is clear, engaging, and beneficial for you. It would be really helpful if you could share a few more specifics — such as the lecture names, topics, or faculty — that you found difficult to understand. This information will enable our academic team to review the content and take the necessary steps to enhance clarity and delivery. Please feel free to reach out to us at wecare@allen.in or call us on 0951-3736499 so that we can look into this promptly and ensure a smoother experience for you moving forward. Your feedback truly helps us grow and improve for all learners like you!
Great !!
Response from developer
We’re truly delighted to hear that you find the recorded lectures beneficial for revision—it’s encouraging to know they’re adding value to your preparation. Regarding the challenges you’ve mentioned with downloading notices or submitting homework and tests, we’d recommend first checking that both your device’s operating system and the app are updated to their latest versions, as this often resolves such issues. If you continue to experience difficulties, we request you to share your registered details along with a short screen recording at wecare@allen.in (mention APPSTORE in the subject line) or connect with us directly at 951-3736499. This will help our team investigate the matter closely and provide you with a quick resolution. Your input is valuable to us, and we remain committed to ensuring you have a smooth and uninterrupted learning journey.
Dost
The login system is broken—you get logged out randomly, and it won’t recognize your credentials later. The notifications are either spammy or completely non-existent, and sometimes I get alerts for assignments already completed or deleted. The PDF viewer lags, and God help you if you’re trying to zoom in or highlight anything.
Also, the app never remembers where you left off. It’s glitchy, slow, and mentally exhausting to use. For a coaching institute as big as Allen, it’s honestly shocking how poor this app is. It feels like they outsourced it to someone who had no clue how students actually study.
If Allen wants students to take digital learning seriously, they seriously need to fire the app developers and start over. Until then, this app is a burden, not a tool.
Response from developer
Sorry to hear that! We completely understand how frustrating this must be for you, and we want to get this sorted out at the earliest. To begin with, please make sure that both your ALLEN app and your device’s operating system are updated to their latest versions, as this often resolves such technical glitches. Additionally, we suggest trying to access the app using a different network (like switching between Wi-Fi and mobile data) to check if the issue is network-related. If the problem still persists even after these steps, we’d request you to share your registered details along with relevant screen recordings at wecare@allen.in (don’t forget to mention “APPSTORE” in the subject line) or give us a call at 0951-3736499. Our technical team will immediately investigate the matter and provide you with the best possible resolution. Your input is valuable, and we truly appreciate your patience as we work to deliver you a seamless learning experience.
Top-notch app among the best.
Response from developer
Thank you so much for your amazing review! We’re beyond excited to know that you’re enjoying your journey with the ALLEN App. Think of us as your online sidekick, your 24x7 study buddy, and your ultimate wingman who’s always got your back when it comes to acing exams. From personalized practice, doubt-solving, and instant video solutions to AI-powered guidance with Allie—our goal is to make sure every study session turns into a step closer to victory. With us by your side, you’ll always have the support you need to stay motivated, overcome challenges, and keep pushing towards your goals with confidence. And hey, we’re always listening! Got more questions, fresh ideas, or feedback that can help us improve? Don’t hesitate to shoot us an email at wecare@allen.in or just give us a quick ring at 0951-3736499. We’d love to hear from you and continue making your learning experience even better. Keep shining, keep studying, and remember—you’re not alone in this journey. We’re here for you every step of the way!
Good online platform for learning, but..
However, during the session, a message keeps coming saying that there is a duplicate connection(joining the same session from another device). But I’m only joining on my iPad, and NO other device is used to join the classes. Please look into this issue as the message keeps appearing in almost every class 4-5 times.
Also,it would be really helpful if they schedule doubt clearance session after 2 or 3 classes because during the class, a lot of time is passing by because so many has doubts.
Response from developer
Sorry to hear that! This definitely shouldn’t have happened, and we completely understand how frustrating it must feel. Please be assured that our intention is to resolve your issue at the earliest and make things right for you. To help us investigate better, we request you to share your registered details, Batch ID, and relevant screenshots with our support team at wecare@allen.in (kindly mention “PLAYSTORE” in the subject line for faster resolution). You may also call us directly at 0951-3736499, and our team will guide you through the process step by step. Your feedback is extremely valuable for us — not only does it help in resolving your concern, but it also enables us to keep improving our platform so that every student enjoys a smooth and enriching learning experience. We’re here to support you at every step and won’t rest until this is sorted out for you.
Really Nice UI | Lack of Landscape
Response from developer
Hey! We truly appreciate you taking the time to share your valuable suggestions with us. We completely understand how important this feature is for enhancing your learning experience, and we want you to know that your voice matters to us. Rest assured, your input will be carefully passed along to our development team for consideration in upcoming updates, as we are constantly striving to make the app more student-friendly and effective. If you have any more ideas, feedback, or concerns in the future, please don’t hesitate to write to us at wecare@allen.in or call us at 0951-3736499. Your suggestions play a crucial role in shaping the future of our platform, and we’re always here to listen and support you every step of the way.
Didn’t meet expectations
Response from developer
Apologies for the delay in responding. We truly regret to hear about the challenges you have encountered at our Siliguri centre. The concerns you have highlighted are significant, and we want to assure you that they are being taken very seriously. In order for us to investigate the matter thoroughly and provide you with appropriate support, we kindly request you to share your registered details with us at wecare@allen.in (mentioning “APPSTORE” in the subject line) or connect with us directly at 0951-3736499. Our team will reach out to you at the earliest and work towards a resolution that ensures a better experience for you.
Bad Behaviour
1. Lack of Doubt Clarification: Despite being an enrolled offline student with access to the application, the teachers do not entertain doubts posted on the platform.
2. Unprofessional Behavior: When doubts are raised through the application, teachers respond rudely, scolding and threatening students instead of addressing their concerns.
3. Threats to Stop Asking Doubts: Teachers explicitly warn students to remove doubts they have already posted. If unable to do so, students are told not to repeat such behavior in the future.
4. Refusal to Answer Doubts: Teachers have stated that if students continue to ask doubts on the application, they will deliberately leave them unanswered.
5. Neglect of Students’ Learning: As a result, my doubts have been ignored for months, leaving me with unresolved questions and hindering my learning process.
6. Forced to Stop Asking Doubts: Due to the consistent lack of response and negative behavior, I have stopped using the application for doubt clarification altogether, despite paying for the service.
Response from developer
We sincerely regret to hear about the difficulties you have faced with doubt clarification on the platform. This is certainly not the level of service or professionalism we aim to provide to our students. We take such feedback very seriously, as our priority is to support your academic journey in the best possible way.The issues you've mentioned, including the lack of cooperation in addressing doubts, unprofessional responses, and discouraging behavior from some teachers, are highly concerning. We are committed to ensuring that every student receives respectful and constructive guidance. To help us investigate this matter thoroughly and address it appropriately, we request that you share your registered details, including your name and the center you are enrolled in. Please email this information to us at wecare@allen.in with "PLAYSTORE" in the subject line, or you can reach out to us by calling 951-3736499.
Allen Hai To Mumkin Hai
Be it the user interface , ease of learning , accessing the material , testing your academic abilities + countless other features , every feature of this app exudes pure academic excellence ..
Together we will make a difference ..
Response from developer
Thank you for your amazing review! 🌟 Welcome to ALLEN, where your journey towards limitless growth and success begins! We're thrilled to be a part of your academic adventure. At ALLEN, it's not just about providing resources; we aim to unlock your true potential and turn your hidden talents into real superpowers! 💥 Whether you're mastering new skills or pushing past challenges, we’re here to support every step of the way. Your feedback fuels us to continue innovating and enhancing your learning experience. If you have any suggestions or concerns, we’d love to hear from you. Don’t hesitate to reach out at wecare@allen.in or call us at 0951-3736499. Let’s achieve greatness together! 🚀
very interesting sessions by peakminds
Response from developer
We're thrilled to receive your fantastic review! Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further feedback or questions, feel free to write to us at wecare@allen.in or call us on 0951-3736499.
Best in Class
And after the class also the practice questions are really good and helpful for practice and I really appreciate the Improvement book feature that helps me to identify my week areas with he help of AI
Response from developer
Thank you for your amazing review! We're delighted to hear about your positive experience. If you ever need assistance or have suggestions, feel free to reach out wecare@allen.in or call us on 0951-3736499. We appreciate your support!