Allen theaters
The app doesn’t work, even though I have deleted the app more than once. Everytime I enter my card info the app doesn’t want to take it. It’s very frustrating when you are trying to purchase tickets and can’t use the app.
You all need to fix this asap!!
You all need to fix this asap!!
Mafia Choices. Who Ya’ Gonna’ Complain To? You Ain’t Got Nobody!
There website can’t take payments. There app can’t take payments. Yeah, I’ll be driving there to buy my tickets like you willed.
“Fixed” what wasn’t broken
With every update the app just gets worse.
New update made everything worse
The app is still awful, buttons don’t work, takes too long to pick a movie and time. I can’t pick a movie.
Ugly
The new update has to be the worst downgrade I’ve ever seen. It’s very ugly and wierd to navigate as even as a young person
It’s the worst!
If I didn’t have to use it I wouldn’t. They have to have idiots developing this app. EVERY single time they update they completely lose and all account information. You have to create a new account using your old ID and all your payment and past purchases are gone. In this day and age how stupid do you have to be to lose all account information for your users every time you update your app. Been happening for the last 5 years!!
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App is terrible
Never been so frustrated with an app. Glitchy, navigation is annoying, payment is lengthy and annoying and sometimes doesn’t work.
New update made everything worse
The app is so much more inconvenient to use after the new update
Time travel
Please go back to the old layout.
Used to work
The updated app is horrible. If you can get it to work it is clunky. But that’s rare: it usually just goes black and you get nothing.
Oct 2025 app update
New update is HORRIBLE. Previous version was a nice, simple, mobile version. The new update is basically a desktop webpage on an app. Definitely makes you not even want to go to the movies anymore if you have to use this app. Something that was previously so simple to use and navigate, is now annoyingly complicated for no reason.
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Not user friendly
The new update is not user friendly looks more like a desktop website
Terrible update
This new app is horrible. So difficult to navigate.
What is this UI
UI is awful to navigate and some movies you have to go to the fandango app to buy like what???? The only good thing is I can finally access my rewards QR code.
What happened?
App was working fine and now nothing loads and just says “Gateway Timed Out.” It’s very slow and nothing is loading now, the app before it got updated was better.
New Update Ruined A Great App
I’ve been using this app for years to get tickets for movies and appreciated its intuitive and straight forward layout. The new update has overhauled everything, and it is unnervingly wretched. It is clunky, poorly designed, the UI is atrocious. The navigation features which once allowed you to sort and favorite by theatre, city, and date to swiftly to get to showtimes and tickets has been replaced by one long a litany of long lists of hyperlinks. It is basically web ui embedded in a mobile app and is not optimized for mobile use. I have no idea why they would nuke a great app, except perhaps due to switching third party app devs or maintainers—just a guess. What’s important is that now, when I get the inkling to see a movie, my experience is soured before stepping into the door. So much so that I won’t be casually opening the app on a whim to see what’s playing, because I will remember how essentially annoying they’ve made the process. Please consider changing back.
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What even is this?
App does not work at all. Cannot view movie show times until 2 or 3 days prior if you’re lucky. Even then, you can’t even pay for the tickets as each server J tried blocks the site. It reads “suspicious source, phishing attempt for credit card information.”
Trash
Helpful for viewing times that’s about it. Bought tickets twice and they have not showed up in “recent purchases” or even emailed. DO NOT use to buy tickets. It’s just a scam for your money so they can deny entry at the theater. Terrible app
Hardly works
App usually doesn’t work. Select seats. “Unable to verify seats please try again later” go to report it in the App Store and won’t let report it to Apple. Frustrating garbage.
Week schedule
I can’t see next week
