Alliance Credit Union Mobile User Reviews

Top reviews

The worst banking app ever!

I would rate this app in the negatives, if possible. They would better off not offering an app. I have banked with this company for a few years now and I don’t think there hasn’t been a time when the app actually functioned properly or there wasn’t maintenance happening. The worst part is if you’re forced to login through the website it’s equally annoying.
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App

Would love to know when will you all finally fix this horrible app?

Banking in 2023 should be easy

This app is terrible. There literally hasn't been an update in three years. Why?

Horrible-outdated

Looks like it’s not been updated NEVER! Looks like Microsoft 96 or 2000. Always having issues and down for maintenance. Needs to be updated badly

I’m confused

I have entered my account number and password and it won’t let me check my balance. I have deleted the app and then reinstall the app and still having the same issue. My password and account number has not changed. Please help! I use this app daily.

Inconvenience

Why in 2022 do I have to download another app just to manage my debit card ?

Works for me

This app does what I need. It’s easy to download account information and deposit checks remotely

Great App

I find this app very helpful. I can make deposits, transfer money from account to account, do anything I need to do. I am no techs, but this is very easy to navigate as well. If I can do this anyone should be able to. Simple, quick, awesome!

For the Garbage 🗑

Won’t let me login in without saying “system error” and I know my login information is correct because I write it down. To get in, i then have to change my password. Smh. Trash. The website login works better. But even on there I have to change my password sometimes.

Worthless

Why in 2021 they have no working app. That includes online banking has been horrid with log in and system errors.

Doesn’t work!

It works great until it doesn’t. Lately every time I try to log in I get an error code that the system is open unavailable. I have to delete the app and reinstall it and it will work for once. I contacted the bank and the person I talked to said her app was working fine. That was all the help I got.
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System is always unavailable.

I can’t select “Pay Bill” without getting an error message saying the system is unavailable. It was easy to set up and navigate but I deleted it since I can’t actually use it.

Terrible App

This App is horrible

Won’t let me sign in

I’ve had this app for a couple years and at least once a month I try logging in and it tells me there’s a system error. I close out and reopen, manually type in my password, turn off WiFi, nothing seems to help. For around 2 full days (sometimes much longer) it will not even let me log in to view my accounts.
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Viewing mode

Hoping that you could have landscape mode available!!!

Gibson

Based on previous experiences and ratings from other customers it’d be best if I keep my opinions to myself. I don’t know if your app is any better than 4-5 years ago

System error

Every time I want to make a one time payment the app says system error. This is not a really good app.

FingerPrint Issues

This app normally works great. Now suddenly after restoring my phone the finger print access doesn't work! Keeps telling me to log into virtual bank user not found. Please please get this working again!

setup verification bug

I cannot get through the setup verification questions. I select and answer all 3 but it says "the questions cannot be blank, please try again".

Easy and great

I love how you can take a pic of check and don't have to go to a branch to deposit but it's all done here on the app. It's easy to use and not confusing like some out there I know of.