Lost my Face ID after upgrading
I couldn’t proceed without upgrading but once I upgraded I could no longer login with my Face ID
Response from developer
Hi, thank you for contacting us and apologies for the inconvenience. If you are facing issues with the app, please write to us with your name, contact, I.C number, mobile number, phone model, app version and iOS version at info@alliancefg.com and we will be glad to help.
account lock
My experience Log in cut off time(e.g after 11pm—)
Using Face ID Apps will appear wrong password or ID. If continues 3 time account will lock
Using Face ID Apps will appear wrong password or ID. If continues 3 time account will lock
Mobile app
Tried setting up, can’t get pass the part where u send an sms to 63633 and alliance suppose to send u a tac back
Sole credit card holder cannot use
This only for those who have savings account first only able to use. Credit card only holder cannot use app. So ridiculous then bank!
Response from developer
Hi, thank you for contacting us. We are working on expanding our mobile app's features and functionalities for credit card users. Please stay tuned. Meanwhile, you may log on to our bank's website to view your credit card account. Thank you.
Unable to open app
Please investigate - unable to open app
