Driver
Hit and miss
Not displaying
Please fix this.
Response from developer
Hi, sorry for the issue you are encountering. I cannot replicate any issues my end. If you could send an email to adam.buttigieg@corpay.com with more details and screenshots/recordings, I can hopefully advise as to what is going on. Kind regards.
Stopped showing chargers
Response from developer
Hi, sorry for the issue you are encountering. I cannot replicate any issues my end. If you could send an email to adam.buttigieg@corpay.com with more details and screenshots/recordings, I can hopefully advise as to what is going on. Alternatively, please uninstall and reinstall the app and see if that helps. We have had a report that this fixes the issue you are facing. Kind regards.
Pretty Good but…
Impossible to add your All star Card on the app so I can’t even use it to recharge my electric car
Response from developer
Hi there, sorry you are having issues with lodging your Allstar card in the app. If you could drop me an email on adam.buttigieg@corpay.com, with your card details, I can do some investigation for you. Thank you.
Terrible app
Response from developer
Hi, sorry for the issue you are encountering. If you could send an email to adam.buttigieg@corpay.com with more details and screenshots/recordings, I can hopefully advise as to what is going on. Kind regards.
Great app.
Not very good
I now don’t use the app at all, as a generic search in my area, other areas, in fact the whole of the uk, doesn’t show ANY public EV chargers - which is a bit useless really, when you have an EV vehicle & one of these Allstar cards from work to use … the app now doesn’t even find a nearby charger when I’m sat in the vehicle, charging at a station that it previously could see & tell me the charging rates for & doesn’t let me pay / charge through the app either …. Basically the app is just a waste of time & data to download & use & a waste of memory on my phone.
As others have said, other apps at least tell you where chargers are. Even a search for EV chargers near X on Google maps, brings up more info. than the “hassle free experience” from this app.
Honestly, don’t rely on it or give it any space on your phone, it’s just a pointless app.
Response from developer
Hi Alex, sorry for the issues you are experiencing. We haven't heard of any other reports like this, but we would like to try and investigate further. Can you please email me some screenshots / screen recordings of what you are seeing? My email address is adam.buttigieg@corpay.com. Thank you, Adam.
Card
Response from developer
Hi Dean, sorry for any inconvenience caused. Can you please send me a screenshot of the error you are seeing to adam.buttigieg@corpay.com. Thanks, Adam
So far so bad
App doesn’t accept Allstar card and support team can’t resolve
Original message - Don’t waste your time here. Have been trying to add my card for 2 weeks now but it fails with a 204 error and support team can’t do anything about it.
Response from developer
Hi Andy, sorry to hear you are having issues lodging your card in the app. Can you please email me on adam.buttigieg@corpay.com with the details that are shown on your card (long card number, expiry date etc.) and I will investigate what is happening. Thank you.
Not showing all chargers
Response from developer
Hello, we are sorry to hear you are unhappy with the app. We are committed to offering support or making changes following feedback. If you would like to contact me using cameron.bishop@fleetcor.com, I will be happy to raise any suggestions or further feedback you have.
So out of date for EV vehicles.
Use Zap Map and it actually shows when you can use this card. Zapmap is not perfect but much better than this. I’ve nearly been caught out a few times where this app is not showing an eligible EV point in a place where there is one.
Response from developer
Hello Paul, we are sorry to read that you have encountered this problem using the site locator tool. We are committed to resolving any known problems with our app and believe this issue may have been due to your signal/reception at the time of locating the sites. If this is not the case, please share with us screenshots of what you are seeing so we can look into this in greater detail. My email is cameron.bishop@fleetcor.com and I can ensure this is addressed with our app development team.
Easy to use
Response from developer
Thank you! We are happy you haven't encountered any issues with the app. Thank you for sharing this great rating with us.
Easy to use
Response from developer
Good morning! Thanks ever so much for your 5* review! It keeps us motivated to release more improvements! Have a great week. The App Development Team.
User friendly
Response from developer
Good afternoon! Many thanks for taking the time to review our App! We're glad you're enjoying it. All the best, The Allstar Team
Lacking features
No live charger status
No details of charger power (e.g. it states ‘rapid’ but this could be anything between 50 and 350kW)
No details of connection types
No details of number of chargers on the site
No filter options for charger power or connection
No filter for number of chargers at a location
No images for the chargers or site to help find them
So, much more development is required to make this app of any use for EV users.
Response from developer
Good morning! We just wanted to share an update: Since your review we have released a number of updates which include more details on EV functionality. Please have a look and share your feedback! The Allstar Team
Waste of time
You if they are working or how many. Doesn’t give you road names. Very poor. Back to Zapmap of which I am not allowed to add my work card for confidentiality.
Response from developer
Good morning! We're excited to share an update with you: Following your review, we've implemented several enhancements, particularly focusing on expanding the details surrounding EV functionality. We invite you to take a look and kindly provide us with your feedback! The Allstar Team.
Better but worse
Response from developer
Hello! We're thrilled to announce that our upcoming update will introduce the option to save your filters. Additionally, we have more enhancements in the pipeline aimed at continuously enhancing your experience. Please rates us again if you're now happy with app! Thank you, the Allstar team