Thank you!
Helping me save my baby, thank you
Effective and easy
It has good report options and allows for adding additional notes regarding feeding insulin exercise and other relevant activities. It connected fine to my iPhone. It’s helping tremendously with my pups adjusting to insulin. The report options can be shared with your vet who can then give you feedback ect. Thanks Alphatrak
Show more
AlphaTrak 3
The app is difficult to sync and takes multiple attempts.
Add a place for notes
I find the app very helpful since my cat was diagnosed. The one thing that could be added is a place for daily notes. We are in the middle of a heatwave and I had to change up his schedule but I had no where to make notes.
Otherwise it is a very helpful tool.
Otherwise it is a very helpful tool.
Seriously???
I have to pay $80 for this device and have to resync the Bluetooth EVERYTIME I use it. This is a known issue with this meter. I’m considering going back to the human meter that is $20 with a way better app that WORKS and I can send directly to my vet. Absolutely insane the cost of this for the quality/ support you get.
Show more
Excellent Pet Glucose Monitoring App
This tracking app, for my cat Jimmy’s diabetes, is very user-friendly.
The Alpha Track makes it easy to share data, about his glucose control, with our veterinarians.
The Alpha Track makes it easy to share data, about his glucose control, with our veterinarians.
Login Problems
I have used the app for about a year and had no complaints.
About 3 weeks ago it logged me out and won’t let me log back in. I reset password and it still won’t let me login. I tried to make a new account and it says it already exists.
About 3 weeks ago it logged me out and won’t let me log back in. I reset password and it still won’t let me login. I tried to make a new account and it says it already exists.
Device Sync?
Awful experience with this app. I’m using an iPhone and can’t connect the device to the app. The problem is that when I go to the device tab I get what I would describe as a display issue where “view pairing guidelines” displays on top of the screen I need to “add a device” in the same way a pop window might obscure your browser. No matter what I do all I can click on is “view pairing guidelines” …and it brings me to a screen displaying the glucometer and freezes. I can’t click on anything nor back out of this screen. I have no choice but to restart the app. I’ve tried getting assistance from AI and nothing works. If your app is this bad you should have a little pride in what you do and maybe throw a little money into correcting the issue… or don’t promote the app as a feature at all. It shouldn’t be so difficult to accomplish such a simple task.
Show more
Could you at least give us a warning before you shut down the servers for an entire day
Multiple times since I’ve owned the device over the last few months the app has stopped working. Turns out it stops working completely when they do some type of sever maintenance or update. Maintenance is fine, but for something I need to save my cat’s life you could at least give us a warning ahead of time
Show more
Issues fixed
Issues appear to be fix with this update.
App is not working - FIXED!
Thank you for fixing this glitch so quickly!! As of Tuesday, 5/19/26, the app will no longer allow me to add an event such as feeding or insulin administration.
Can’t login
Today, it wouldn’t input anything when I tried to save data. I logged out to see if that helped, and now it won’t let me login. It keeps telling me my username and password are invalid. I reset my password, still nothing. Deleted and redownloaded the app, nothing. All my pet’s data is just gone.
App does not work
App does not work properly. I was able to register my cats BG once after that it just keeps timing out whenever I tried to put next test results in. Uninstalled and reinstalled numerous times, reset router and turned off phone. Still doesn’t work. Will find another app or just make a spreadsheet.
Show more
For a device so expensive and medically important, I expect the app to not have so many issues
The AlphaTrak3 device and test strips are 3x more expensive than the equivalent human monitor. It’s unacceptable that I’m having multiple connection and timeout errors with this app after just one week of use. Transferring the last result to the app? Timeout error. Adding a simple note that insulin was administered at 9am? Timeout error. Would love to share a chart with my vet but it won’t load - the request timed out!
Show more
About the AlphaTrak three app
This is so amazing it has helped save my pug’s life. Thank you so much AlphaTrak three I love y’all so much God bless.
Very handy, couple of improvements required
The app is great and almost provides as your one central digital repository.
I have had a couple of activities disappear though. Also, there seems to be a limit to display activities for a day which results in data not being seen.
Digital repository for health must be trusted. Once these items are sorted, 5 stars.
For the record, Apple. iOS 23.6. iPhone 16 Pro Max.
I have had a couple of activities disappear though. Also, there seems to be a limit to display activities for a day which results in data not being seen.
Digital repository for health must be trusted. Once these items are sorted, 5 stars.
For the record, Apple. iOS 23.6. iPhone 16 Pro Max.
Show more
Easy to use
Great app. Created a chart in seconds. Love it.
Not happy
I can’t get to sync with my phone
Pointless app.
Pointless app. Device is impossible to pair and I tried over 10 times. The device needs a Bluetooth pairing button. Without pairing, the app is pointless.
The 5 star reviews look fake.
The 5 star reviews look fake.
Glucose testing
I’ve had two freestyle libre’s put on my dog. At first, I didn’t think the alpha track was accurate, but after the freestyle Libre, I realized that it is very accurate. I would highly recommend getting this product if you have a dog with diabetes. When you’re not sure where the numbers are, you can use this glucose meter at home where your dog is most comfortable and get quick results!
Show more