Altec Smart 2 User Reviews
Customer Experience
~ Based on 15 written reviews from the US App Store.
What users say
Summarized from real user reviews of Altec Smart 2. Based on 441 reviews and a 4.5/5 average, it highlights the 3 positives and 13 negatives reviewers mention most about this Utilities app.
Positive things
- 👍Works great!
- 👍Wonderful tool for puppy monitoring
- 👍Good quality for the price
Negative things
- ❌Camera will NOT connect
- ❌Product NEVER would connect
- ❌Removed Alexa skill
- ❌Very buggy application
- ❌Cloud subscription does not work
- ❌Only compatible with 2.4ghz internet
- ❌Always getting disconnected
- ❌Trying to get this thing to work is impossible
- ❌Needs to be CLEARLY marked on the outside of the BOX that it only works with 2.4ghz WiFi
- ❌Cameras work fine Until I switch Internet providers
- ❌Cannot get the cameras to hook up at all
- ❌Both cameras are dead
- ❌Does not work with security cams, download the other app
Is Altec Smart 2 Safe?
Altec Smart 2 appears safe based on user ratings. AppsHunter Safety Score for Altec Smart 2 is 90/100.
This assessment is based on 441 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 441 App Store ratings for Altec Smart 2.
Is Altec Smart 2 Legit?
Altec Smart 2 appears to be a legitimate app. AppsHunter Legitimacy Score for Altec Smart 2 is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Camera will NOT connect at all
STRAIGHT UP A PIECE OF GARBAGE. DO NOT BUY. Product NEVER would connect and the website/customer service was less than helpful!!
They removed the “Altec Smart” skill from the Alexa skill library. You cannot add their devices to your Alexa smart home anymore. Avoid.
The device could be a lot better if the application was updated and the bugs were corrected. The cloud subscription for the camera does not work.
I was excited to find two new bulbs to use in my household. Unfortunately although the box says absolutely nothing about it, these are only compatible with 2.4ghz internet. The only place it says that is in the set up instructions inside the box. Very misleading and I’ve wasted money. Don’t buy!
It works great!
Always getting disconnected from isp please fix
We have used our camera to monitor our puppy from the time we brought him home from the breeder eight months ago. He sleeps in his crate in the walk out basement and our bedroom is on the second floor. Your camera has been a wonderful tool as it clearly shows us when he is uncomfortable or sleeping soundly without running down two flights of stairs! I highly recommend your camera to new puppy owners!!!
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Bring back the smart lights and other smart home products
Trying to get this thing to work is impossible. Need help
It needs to be CLEARLY marked on the outside of the BOX that it only works with 2.4ghz WiFi, because it’s a little infuriating to get home with 5 bulbs (about $70), only to find when I read half way through the instructions that that’s a requirement. Worthless product. Thanks for the waste of my time.
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Pour la c est magnifique car je m en sert a l extérieur et je voie quand meme bien en attendant celle ext.
Cameras work fine Until I switch Internet providers now I cannot get the cameras the hook up at all keep saying please use cell phone Jeanette Wi-Fi service is horrible can’t even get a hold of the customer service representatives
I’ve had two of these cameras for 2 weeks and both are dead. I’m taking them back for a full refund. You get what you pay for I suppose.
Does not work with security cams, download the other app.
