Aman User Reviews

Aman - Employee Benefits
Aman - Employee Benefits
PT Insurtech Technologies Indonesia

Customer Experience

Positive experience94.0% of reviews
Neutral2.0% of reviews
Negative experience4.0% of reviews

~ Based on 50 written reviews from the US App Store.

Is Aman Safe?

Not enough ratings yet to assess Aman.

Is Aman Legit?

Aman - Employee Benefits appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Aman is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

cs

proses pengajuan dan CS nya sangat membantu

Tidak bisa chat CS by WA

Sebelumnya ga bisa chat cs lewat WA tp sudah langsung di fix. Thankssss

-

Proses pengajuan claim cepat dan helpful

CS aman

Mantap, sangat cepat responya dan membantu sekali

AMAN keren! CS nya sangat membantu

Mantaaaab... sangat membantu sekali cs nya sampe saya bisa kelar untuk akses kartu asuransi saya. Keren

Aman mantap

Customer service nya informatif dan ramah

Customer Service

Pelayanannya OK. Terima kasih

Good job

Customer care gercep dan bagus terimakasih aman

Lacks of features

Lacks features beyond submitting claims, which can be done directly with the insurance company or brokers. Checking coverage limits isn't available within the app, and for any inquiries, you must contact customer service via WhatsApp, which has limited working hours. This is not ideal for health-related emergencies requiring immediate assistance.
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CS

Very Helpful in every question case, thank you!

Very helpful

Admin is very friendly and very helpful

Customer Service

Super helpfull, thankyou!

Good Apps

This app offers easy access to all its features, making it incredibly user-friendly and excellent customer service.

Super Helpful Insurance PIC!

Special shout to Samuel who was responsive and reliable during the hospitalization. Thank you.

CS Solutif

tim Customer service nya solutif dan responsif di WhatsApp.

Frustating

Cant create new message, it said wecare doesnt exist. Cant change payment info when submitting claim. Cant delete bank account, need to ask for approval and idk how long it takes. The coverage graph is not updated.

Pelayanan dari CS yang sangat ramah dan friendly

Mau sharing sedikit tentang CS Aman. Kebetulan yang melayani menjawab pertanyaan saya bernama samuel. Samuel sangat antusias dan menjawab pertanyaan dengan sangat friendly. Top markotop lah pokoknya. Kita jadi mendapat informasi yang baik dan tidak ada misskomunikasi sehingga membuat proses klaim menjadi tdk ada blocker. Informasi yg diberikan juga cukup clear dan jelas.
Thank you samuel & great jobs aman.
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Email CS selalu terjawab dan solutif

Email ke CS Aman so far selalu terjawab dan beneran di tindak lanjuti. Terima kasih bantuannya

Good apps

Very responsive CS team

Customer Service

Very helpful, Good Customer Service