Great system but needs two major fixes
Update 18-APR-2023 Still looking for a way to arm/disarm a defined group of cameras into Privacy mode all at once. Every time I walk into the house I have to individually set each camera to Privacy mode to stop all the alarms blaring. This is not a unusual feature, and one that is available on other systems ( like my Arlo, for instance).
Response from developer
Hi there! Thank you for the review and feedback. We appreciate your honestly and you've made some very valid points. We will be looking into how to enhance the connection time/stability as well as the possible new feature to arm/disarm multiple cameras at the same time. Thank you again for suggestions and should you have any other questions or feedback, feel free to reach us at support.ai@amaryllo.us anytime. Cheers!
Great system but needs two major fixes
If the app had these two features I would use it all the time and add more cameras, however i end up dealing with the blaring alarms from the Amaryllo cameras while i actively use the much easier Arlo app for interactive monitoring, which is a shame because the Amaryllo cameras are far more capable.
Installation and/or changing networks is a struggle
I was an early adopter. These problems existed then, and still do so today, which is why I did not purchase additional products.
Now back to trying to get this to work.
Amaryllo Apollo camera is terrible
Response from developer
Hi Illegalfob, We're sorry to hear that your Apollo has been having issues. We do have a couple of ideas what might be causing the issue, however, we would need to go through some troubleshooting steps first to figure out the root cause. We would suggest removing the camera off of the ceiling in this period to conduct testing. 1. Exchange another set of power cables and adapter (5V2A) and observe if problem persists. 2. Do a complete factory reset (this needs to be done by poking the reset button at the bottom of the camera. Then reinstall the camera. Please observe for a few days to see if the problem persists. Reset: https://youtu.be/0uQ2Sb2oD9Y Install: https://youtu.be/QeFMrp5pVMQ 3. If problem still persists, it may indicated that the MicroSD card is close to defective. To check, please use a PC and head to this site: https://www.sdcard.org/downloads/formatter/index.html (Or you may insert a new MircoSD card into the camera) If you are still experiencing connection issues, we suggestion you email our support team at support.ai@amaryllo.us for further assistance. Thank you. Best, Amaryllo Team
Fast response from developers
The tech in these cameras are above all the others.
Any chance for fixing the issue yet?
Response from developer
Aug. 28, 2020 Update: Hi there, yes, we have just released a new app update a few days ago that should improve the push notification issue. Please go ahead and update your Amaryllo app and let us know if the issue is resolved. Thank you again for your kind patience. June 19, 2020 Update: We truly thank you for your kind words and for giving us another chance. We are working on finding a fix for this issue, but in the meantime, should you have any questions, you can always email our support team. Thank you and stay safe! Hello, thank you for your comment. We realize this is a major issue and have received similar responses from users. We have been working on trying to find a solution. In the meantime, we have found that the app needs to be running in the background for any push alerts to come through. Please let us know if this resolves the issue. If not, please provide us with more information as to the ios version of your device, the app version, and your phone model and email us at support.ai@amaryllo.us. We thank you for your patience and hope to hear back from you soon.
