Amata Reviews: Is It Legit?

Customer Experience

Positive experience43.9% of reviews
Neutral2.9% of reviews
Negative experience53.2% of reviews

~ Based on 761 written reviews from the US App Store.

What users say about Amata

Is Amata Safe?

Amata: Matchmaking Club appears safe based on user ratings. AppsHunter Safety Score for Amata is 86/100.

This assessment is based on 2,544 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.6% of ratings point to a safe experience
1.2% of ratings suggest some concerns
16.2% of ratings point to a risky experience

~ Based on 2,539 App Store ratings for Amata.

Is Amata Legit?

Amata: Matchmaking Club appears to be a legitimate app. AppsHunter Legitimacy Score for Amata is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

3 months reviewing my account for first-time access 🤯

Someone mentioned am at a so I decided to sign up. I made an email spelling error, and contacted Cust. Service to fix it. Have been on review list since spring. We are in Nov 2026 today!! I have not been able to even see my own account while on the “waiting list” let alone see if it is any better than others. Do not recommend at all.
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Disappointed

Been on the waitlist for months now. A waste of time space on my phone.

Disappointed believer

I really believed in this app. Thought the concept of it was great. Unfortunately after $80+ lost and went on zero dates. It’s very disappointing. To actually go on a date you have to pay $20. I first sign up for 3months for $60, in that time frame 100% of my 8 dates scheduled were cancelled. After the subscription ended I stayed on the app and was asked for another date. I said yes, I’ll meet and paid the $20 - at no surprise the date was cancelled this time within the two hours window before the date. Unfortunately this app isn’t successful because people aren’t serious and committed so you’re basically just giving your money away. I wouldn’t recommend.
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It’s quite different from all the other sites, which makes it very interesting.

AI is in charge of matching you. I like the fact that you don’t have to go through a thousand texts, calls, emails to meet people. They schedule a date and it’s up to you if you want to continue. The only drawback is that some people are irresponsible and cancel at the last moment But overall it’s pretty cool
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lol

Cool concept. Zero execution. I’m interested in trying when it’s working

Useless if you have dealbreakers

It kept recommending people who were clearly stated as having dealbreaker qualities for me. I tried to tell it multiple times that my one request is this criteria but it kept bypassing. I had to delete bc it became a waste of my time

Bad Matchmaking Algorithm

I kept seeing ads for this app and decided to give it a try. You begin by talking to an AI bot, who asks general questions about dating preferences, deal breakers and personal information. I had listed specific preferences that are important to me when it comes to being matched and then it shows me the exact opposite. It got to a point where all the profiles shown to me were explicitly including all the deal breakers I mentioned.

The algorithm isn’t doing a good job matching preferences and I feel like I was just shown the other guys that use this app in the city I live in. I saw many posts on Reddit of women having similar experiences and also all being shown the same group of men regardless of telling the AI bot different preferences. Disappointing!
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Total scam, bad technology, giving up

I was excited to try a new app with more people who are intentionally dating. In theory, it’s a good idea. But in reality, the functionality of this app and the AI matchmaker is horrific. I explained very clearly certain preferences, and the matchmaker continues to show me people that do not fit my criteria. Things as simple as location - I set the location to Manhattan and Hoboken, but it continues to give me people in queens, Brooklyn, the suburbs of NJ, all of which take over an hour to get to from where I live. I have explicitly asked the app to stop showing me people outside my preferred areas, and it just ignores me. The AI technology just isn’t there. Additionally, I have spent money on tokens and when the other person doesn’t end up answering, I never get the money back and need to reach out to support every time. Support is also now ignoring me. The one date I did go on was ok, but we did not click at all. I think you need to be able to talk to someone a little bit before committing to a date and spending money or at least program the app correctly to refund you. The entire thing feels like a waste until the technology is updated.
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Response from developer

Hi, we’re sorry the matchmaker kept going outside it, the only reason that happened is because these members were ready to date in Hoboken or Manhattan. We’re rolling out a major improvement to the AI matchmaking experience, starting with respecting criteria like location. We’d love for you to try again. Please also write to us through in-app support: I will personally review your token history and hear your feedback. Best, The Amata team

SKIP SKIP SKIP SKIP

You will oftentimes go days without a suggestion, and then when you finally do get one, it will be outside of the parameters you set, almost as if they are giving you a single one in order to avoid having to extend your subscription. A pretty cool concept, but clearly a low membership enrollment. This is a one month paid and done app for me. Awful. SKIP SKIP SKIP SKIP.
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The AI is Useless and Doesnt Remember Anything

Basically just the title. You tell the ai information, then it proceeds to completely forget it.

Low quality matches and only 1 a day

In NYC, only sends 7 matches a week and mostly low quality. Waste of time. Initially sends you a lot then tapers off. Must be poor AI and or low users.

Unfair return policy and misleading process

I’ve never encountered a dating app so unwilling to refund money for a service that was never provided.

I agreed to the possibility of scheduling a date, but no date or time was ever confirmed. I ultimately decided not to proceed because I wasn’t comfortable with the arrangement.

To my surprise, Amata kept my money and refused to issue a refund, claiming that my token had already been used. I was never made clearly aware that simply agreeing to an introduction meant forfeiting my payment, even if no date actually took place.

I contacted customer support, and while they acknowledged my concerns about the lack of transparency, they refused to refund me.

The app claims that users should never feel obligated to attend a date they’re uncomfortable with, yet its refund policy effectively pressures users to proceed or lose their money.

I’ve never experienced anything like this with a dating app. Extremely disappointing business practices. Be very careful before paying.
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AI dating that prioritizes the human connection

After being burnt out on Hinge/Tinder where there’s either endless text conversations, dry text conversations, or no interactions at all I decided to give Amata a chance. I was skeptical at first but I really enjoy that it prioritizes getting out and actually meeting face to face. In a world where so many of our interactions are through screens this is refreshing definitely not what I expected from an AI dating app! Loving the experience so far
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Fraud

I paid the ticket, the date cancelled, since then I didn’t get a match. Now I see it is not free.

Complete waste of money. terrible AI and zero refund policy

The AI assistant on this app is utterly broken and completely ignores hard preferences. I explicitly asked for non-religious spiritual matches and was repeatedly set up with churchgoers or matches whose religious backgrounds totally contradicted my criteria. When I stated I wanted someone open to having kids, the app tried to convince me that a match "who already has two kids and doesn't want anymore" fit my requirement.

To top it all off, the matching logic is so tone-deaf that rejecting someone based on looks triggered the app to send six identical profiles back-to-back. Customer support hides behind a strict no-refund policy while admitting their system needs massive improvements. Save your money and your time
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Numerous issues with the AI process

Since using the app I’ve encountered several issues with the Automated process which were reported to the company. The platform is hood when it works and terribly frustrating when it doesn’t. Namely poor suggestions not fitting my dating type and users ghosting once dates arrange.

Great date!

I had an amazing date with this guy. I was very skeptical at first because I wasn’t able to speak with them until two hours before, but we hit it off and we were very compatible. I am seeing him again for a second date. He was very funny and the spot they chose was very nice.

Dating App Investor Review

Terrible. Tech: AI is not learning your needs as it should. Buggy: Missed a date with a match due to inability to refresh messages and failure to notify, hence defeating the purpose of bringing people together. Customer Service: Not responsive to follow up emails regarding the issue. Not worth $80.
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Mid

Every man the AI matchmaker presents to me is so ugly and when she has sent attractive ones, the date never gets set up. Save your money, weeding through the suggestions is worse than going through hinge.

Great Potential but lot to improve on

1). The AI will do things like “take into account my preferences” and continue to ignore them. For example, I told it twice to not show me people from a certain area and it repeatedly did so.

2). Making date reservations with my Resy account without my permission (even after stating I didn’t authorize it to use my account and telling it to stop doing that!). Booked a reservation that had a $50 cancellation policy and never bothered to tell me until it was too late and my date wanted to switch to a more casual location.

3). Customer support is quite slow atm.

I get that this app is designed to make dating efficient, but I cannot trust it if it will start doing sensitive things without my permission. I genuinely do like using the app otherwise, and hope they can improve on this. I would like to be able to come back and leave a better review!
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