it’s great
always use
Mr Cannon
Quality product at good prices and delivered on time ! Site easy to use too!
App is annoying
The interface has repeatedly changed the delivery address I’ve picked to a previous residence, resulting in me having to travel across the city to grab my parcels
Fix the list names please
For a while now the save to list names are gibberish. It seems only the first 10 names stays. It’s very frustrating when I want to add an item to a list but I can’t see the name.
Delivery not accurate.
Amazon is usually really good when it comes to prime and deliveries. But recently I received some horrible customer service. I had ordered something with prime on Saturday evening and it said it would be delivered Monday. It’s not next day delivery, but it was still acceptable enough. I then contacted customer service on Monday as nothing arrived and they told me it had been delayed and that it would be delivered on Tuesday instead. And the first chat agent said that he had contacted them to deliver it on Monday anyway and I said thank you and ended the conversation. I then still didn’t receive anything, so I contacted customer service again and they said that the previous agent was incorrect and therefore had lied to me about changing the delivery and they gave me a £5.67 gift card as I asked for compensation for the inconvenience. I then ask them will my order still come and they said yes it should still be coming on Tuesday. I then open my email and I have an email saying it is coming today anyway? And then I open the app to double check and it has AGAIN moved back by a day and now says it is arriving on Wednesday. So I, again, contact customer services about this and they just say it’s arriving on Wednesday now and they are just clueless and don’t know how anything about anything. They dont knom much different to what you can already see on the app/tracking. They were not helpful at all and the tracking keeps getting pushed back more and more. I will leave it and see when it arrives, it will probably arrive way past when I need it, so most likely I will have to cancel the order. Absolutely ridiculous.
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